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Helpful food safety reminders to keep in mind during an extended power outage: bit.ly/4iAXY4B

A message from President and CEO Kevin Walker on DLC's ongoing storm response:

We continue to work 24/7 to restore customers. More severe weather is forecasted for this afternoon, which may cause more outages. Be prepared and stay safe. DO NOT approach downed wires, and watch children and pets when outdoors. Read our latest update: newsroom.duquesnelight.com/duquesne-light…

We’re aware of some storm-related misinformation being shared across social media and Ring that wasn’t posted or authorized by DLC. All updates from our company will always be shared on our official channels: • Facebook • X • Instagram • LinkedIn • Nextdoor • YouTube

We understand the challenges you are facing after Tuesday's unprecedented storm and anticipate full restoration by Tuesday, May 6, at 11 p.m., with most customers expected to be restored sooner. Kindly stay 30 feet away from any downed power lines. More: tinyurl.com/mcfwtmyt

Why can’t DLC provide a more specific restoration time, and why is it taking so long to restore my power? Your questions are valid. To help, we’ve put together answers to some of the most common questions asked during storm-related outages. Read more: tinyurl.com/mwuvw35c.

How can you stay safe around downed power lines? ❗️❗️Always assume downed power lines are live and dangerous and stay 30 feet away from anything it may be in contact with. Report any downed power lines immediately on 888-393-7000. ❗❗️❗️ More - bit.ly/3Z1qIMS.

As restorations continue, we’re almost at restoring 93% of our customers impacted by Tuesday's storm. We are expecting many municipalities to be fully restored by Monday, May 5 at 12:30 p.m., as we’re focusing attention on the hardest-hit areas. More: bit.ly/4m1NUES.

Day 5 —120 hours in and still going strong. We remain dedicated to restoring every customer’s service until the very last one is back on the grid. We’re in this together!

We have successfully restored power to 98% of customers impacted by the severe weather on April 29. With help from 600 additional crew members, we expect restoration by Tuesday, May 6 at 11 p.m., though many will be restored sooner. Full update here: bit.ly/3Z6oFHx.

An aerial view of the Base Camp we set up to house the 600+ mutual assistance crews who have traveled from across the country to support our restoration efforts. Every day, these dedicated teams leave the camp with one mission: to restore power to as many customers as possible.

Power restoration is nearly complete after the April 29 storm that knocked out service to 325K+ customers. Fewer than 1,000 remain without power, with full restoration expected by 11 p.m. May 7. Thank you for your patience and support. Full update: bit.ly/42M3exS.

After the recent storms, we were deeply moved by handmade cards from Hampton Township SD. The colorful notes, filled with sweet messages reminded us that even in challenging times, kindness shines brightly. Thank you to the students and staff for your thoughtful gesture.

A message to our customers from Kristy Stone, VP and chief customer officer, regarding our response to the April 29 storm and steps we're taking to prepare for future weather events. bit.ly/4mjibyY.

Severe weather, including hail and 40+ mph winds, is expected tonight and into the weekend. Power outages are possible. Given these conditions, we have staffed extra crews to safely respond to any outages. Report outages via our website, mobile app, or call 888-393-7100.

May is Electrical Safety Month. This month, take a moment to ensure your home is protected from electrical hazards. From checking electrical outlets to understanding how to respond in an emergency, simple steps can make all the difference. bit.ly/45lreJF.

Our Contact Center will be closed on Monday, May 26, in observance of Memorial Day. If you experience an outage or other power-related issues during that time, please report it on our website, through the free DLC mobile app or by calling 888-393-7000.

Today, we honor the lives of those who paid the ultimate sacrifice for America. We thank them for their commitment to protecting our homes, our freedoms and the ideals we hold sacred. They will never be forgotten.

First responders in our community face these dangers every day. To help keep them safe, we’ve created Electric Safety Trainings which prepare emergency personnels for situations involving live electricity. Interested? More here: bit.ly/3F7G8Za. Registration required.

Energy generation costs are rising, but you can take steps to save. On June 1, DLC customers on default service will see higher bills due to growing electricity demand. DLC does not generate power or profit from these rates. Learn more: bit.ly/4mE2MJN