Adding a self-service portal to your nonprofit website is a great way for donors to make a donation, review their giving, and get exclusive information on their own time when it's convenient for them. #nonprofit #technology #webdevelopment #appdevelopment

Everyone loves points! Credit card points, coffee points, language points; how many of your behaviors are driven by made-up points? Who interacts with your organization that you could delight by giving them some made-up points? #customerbehavior #brandloyalty #repeatbusiness

Visual builders like Webflow or Squarespace are great for new ventures that need a simple website. As your organization grows, you’ll likely need to upgrade to a CMS like WordPress or Drupal to handle more content and integrations into your back office.#websitetemplate #wordpress

If you are seeking new ways to improve your nonprofit, look no further than your volunteers. They already believe in your mission and will have a different perspective on what is working and what isn't. #nonprofit #volunteer

There is nothing more annoying for a user than to get the message of "404" or "page not found" when they visit your website. For user convenience and SEO purposes, you should always do a 301 redirect when deleting or moving a page so that they get something relevant.

Having trouble with CRM adoption? Chances are a few integrations can turn it from a chore for users to a must-have time-saving tool. #CRM #crmintegrations

When setting up online giving for your nonprofit, consider what story you tell donors in person, make sure your online giving experience tells them those same stories. #nonprofit #experience #donors #webdesign

I think there are opportunities to learn and grow around us all the time. That's why I give my employees a credit card and a small monthly learning budget to seize opportunities like a peer coffee, a new book, or a new technology to tinker with the moment it comes up. #learning

Is your site navigation built to make your visitors happy, or is it making your employees happy? I think we all know it should be the former, but I’ve been in many meetings arguing against the latter. Users first, egos last. #webdesign #webdevelopment #webdesignagency

Recording your current donation process through a service like Lucky Orange on your website can give you an idea of your donor experience. Usually, a few small tweaks can cut down on frustration and increase conversions. #nonprofit #donors #donations #donorengagement

Why do clients, customers, and donors go to your website? What are they trying to accomplish? Don't assume you know. Ask them. Now, how easily does your website actually make it for them to accomplish their goals... maybe its time for a site redesign #webdesign #webdevelopment

How much of your employee and volunteer’s time is spent shuffling information between different software systems? Where could they take your nonprofit with all that time back? Integrating your website, donor management, volunteer management, and other systems can win time back.

Your #nonprofit's donation page should make donors feel at ease that their private information will be protected. Displaying ratings, awards from watchdog groups, or endorsements from trusted organizations are all simple but effective ways to show your nonprofit's credibility.

When building your mobile website, remember that having too many page elements, large images, or videos can cause slow load times. Having great visuals is useless if the user gets frustrated with the load speed and leaves before seeing them. #webdesign #mobiledesign

A high bounce rate is a good indicator that something isn't right with your website. It could be outdated designs, slow load times, or content that isn't optimized for your audience. Fixing the issue means that the user will stay longer, and the more likely they are to convert.

Breaking donations into the smallest actionable amount can attract more people your mission. Of course, if any part of your donation process requires manual intervention, this is untenable, but with automation, you can scale to thousands of small transactions without extra help.

If your site went down today, or suddenly starting showing inappropriate content, who would you call? I've seen countless times where sites have been down for days or weeks because no one was handling maintenance and it took that long to get access so the site could get fixed.

Is your nonprofit site ready for #GivingTuesday? Having a focused campaign that drives donors to your site can raise more money than on an average day. Make sure you are ready for the influx of traffic by performing a maintenance check. #nonprofit

#VeteransDay2022