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Layoffs are a fact of life - this isn’t the only one today and it’s far from the first at Twitter. But it’s the inhumanity of this one that strikes such a chord.

Mistreated on flight AA929 from MIA to GRU last night. Flight attendant made rude remarks and answered in a debauchery tone when my 76 year old mother said she needed access to her overhead luggage for medication. Carla, the FA, threatened to deboard us. americanair

Flight AA929 on 01/20/2024. The same flight attendant returned in the morning and was as rude again! I asked for her name and she returned with a paper and said “I have yours too.” In a threatening tone. What is this americanair ??? How can you employ such an unbalanced person??

Never ever flying KLM again. The cancelation of economy premium with a downgrade for a flight GRU -> AMS and again AMS -> GRU last week + baggage loss, damage and theft. Letting everyone know that they sell premium, give you economy and you will "eventually" get a refund.