Beck Roemen
@beckyroemen
#Founder of @RedeHealth, #startup enthusiast, #mentalhealth advocate, passionate about #healthcare #innovation & all things #digitalhealth.
ID: 3265636675
02-07-2015 02:02:35
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Shame on you, CenturyLink! You take me through an entire #selfservice process only to force me to call into an #IVR that's so poorly designed you need to tell me how to interact with it! With hours that aren't accurate so I hit afterhours messaging. #CustomerExperience #CXFail
Beck Roemen CenturyLink When an agent eventually answers, brace yourself for the “retention” script.
Popsicles & #CX, it doesn’t get any better! Love seeing this full TTEC Global workshop at CCW Digital #ttec #CustomerExperience #CCWVegas
Super excited to be reunited with #CX friends Justin Robbins @ @customerisfirst at #CCWVegas!
“Promises made does not often mean promises delivered.” - Beck Roemen on why we need to need to align initiatives back to building the basics and defining strategy. #CCExpo
Enjoyed moderating a panel on the intersection of #EX & #CX today w/ Mary Drumond, Beck Roemen, & Authority Software! These ladies brought some powerful perspectives on how #contactcenter leaders can lead through these human experiences. #CCExpo #cxshine ICMI
Nate Brown Jakob with a K Rob Connelly Beck Roemen Murphy Fraser LeslieO Jacob Shields @esmancuso Stacy Sherman ~ #DoingCXRight What a fantastic crew! Nate, you brought us together and that means WAY more than you may realize. So grateful for y’all. #cxshine #ccexpo
How can we ensure that our product concept in healthcare meets the diverse needs and preferences of both #patients and healthcare professionals while addressing key challenges in the #healthcare industry? 🚀🚀🚀via Dr. Monika Sonu I Founder Healthinnovationtoolbox
Unlocking the power of data in healthcare! 🏥 This infographic from Health Innovation Toolbox highlights 11 key sources of healthcare data. Follow Giuliano Liguori for more on how data drives health innovation. #HealthcareData #DigitalHealth #HealthTech #DataScience