Got questions about your pre-order? We're here to help!

Can't figure out what's going on with your order?

Us when we see your package has been delivered and you're headed off to school.

We work hard day in and day out to make sure you know we've got your back.

We do everything we can to make sure you're just as happy as Tay with your bundle! x.com/ctrltay/status…

Your Roomify package arriving.

Hey, everyone! In order to receive an update on your order. Please either DM or tweet us your order number. It's the only way we can provide the most accurate information for you. We're doing everything we can to help.

Please keep in mind we're working at a 24-hour turnaround for all inquiries. We're a small team trying to give everyone their due diligence! Please know we're doing our best to get to you.

Hello all roomify friends! We know you're all anxiously awaiting your bundles. We're working round the clock to get them to you.

Hi, everyone! We see your concerns. We're getting to everyone's inquiries as quickly as we can! Please see our last post on how to reach us for order information. We can only provide updates if you email us at [email protected] with your order number. Thank you for your patience.

We know you’re all concerned. Please know we’re working so hard over here to get everyone’s orders to them. Please remember we’ll only be answering questions about orders through [email protected]. Include your order number and what you need in the email. Thank you!

Hello, students! If you are missing items, please email us at [email protected] with MISSING ITEMS as the subject of your email. That way, we can be sure to get to you ASAP. Thanks! :)

Hope you're off to a wonderful school year! Thank you so much for sticking with us this season. It's been a tough one, but we're always happy to see how much you love your bundles.

TGIF! Our phone system has finally been restored. 🙏 Text. Call. Email. Chat. Tweet. We got you.

Need help placing an order or other inquiries? Give us a shout!