4 of 5 stars to Homesick For Another World by Ottessa Moshfegh goodreads.com/review/show/31…

Will be interesting to see how the current climate for brands advertising on social platforms accelerates owned channel development roadmaps.

Three powerful questions to use when faced with too much to do. 1) What is the outcome you want to achieve? 2) What is the single biggest barrier to achieving that outcome? 3) What can you do every-single-day to chip away at that one barrier? All the rest is noise.

Data Science Bachelor's Degree First of Its Kind at University of Arkansas | University of Arkansas shar.es/abcJ01

I'm honored to be this week's guest on Dean Matt Waller's Be Epic Podcast. Listen to learn about the vision for the Customer Centric Leadership Initiative - Sam M. Walton College of Business and my history with the Walton College.

5 of 5 stars to Lifescale by Brian Solis goodreads.com/review/show/35…

Listen to my discussion with Larry Thomas from Accenture on "It's a Customer's World" Podcast. Walton College | University of Arkansas walton.uark.edu/customer-centr…

Mistake or Malice? 60 Sec Podcast.

I'm discussing “Turning Shoppers into Buyers in Big Box Retail” with Julie Walker. Today, Feb 23 at 7:00 AM CST on Follow @Clubhouse. Join us! joinclubhouse.com/event/MOJlkd57

A recap of our convo this morning on Clubhouse Room Winning In Big Box Retail with Julie Walker, Daniel Eckert, Greg Wight, Whitney Cooper, Stacy Sherman ~ #DoingCXRight. #customerexperience #clubhouseroom lnkd.in/gvcWicy

Instead of accepting Elon’s premium to the share price, Twitter’s board is planning to dilute the company by giving insiders a sweetheart deal. This is a blatant violation of fiduciary duty and should be illegal. axios.com/twitter-elon-m…

A few weeks ago I had an awesome conversation on #RetailMedia with Andy Murray from the Customer Centric Leadership Initiative - Sam M. Walton College of Business where we discussed: 📌 Current work at the IAB on a Retail Media Categorization & Definitio…lnkd.in/dKgB7vgp

Our World in Data is built as a non-profit project. If you found some value in the work that we did this year, you can support us by making a donation. Thank you! ourworldindata.org/donate

Why 2022 Was A Year Of Reckoning For Retail Media news.google.com/__i/rss/rd/art… #readlater #feedly

The 5 Biggest Retail Trends For 2023 forbes.com/sites/shelleyk… #retail #feedly

Is Media Measurement becoming overwhelmingly complex for most companies? 2023 Predictions: Streaming Grows with Advertising and Measurement Follows nexttv.com/news/2023-pred…

This was really fun. Big Think did a terrific job of curating this content. #strategy

A week later and this National Anthem rendition still hits hard. One of the best renditions of all-time.

This week on the Be Epic podcast I sit down with Wes Schroll CEO and founder of Fetch, which is a mobile shopping platform that rewards shoppers for buying the brands they love. Listen to the full episode here: loom.ly/Oi09NV0

As a 2 million mile lifetime Platinum member with americanair, I've been on hold for two hours now trying to get a hotel voucher for a flight they cancelled and caused me to be put up in a hotel mid-journey. How can this possibly be acceptable customer service?? Come on