From everyone here at Aquiss, we wish you all a Merry Christmas and Happy New Year.

We're beta launching the return of the Aquiss Community. community.aquiss.net When we launched Aquiss back in 2005, we did so with customer community very much at our heart, but parts of these core values got lost with time. ^ Martin ^

We are expecting possible loss of broadband and telephone services following #StormIsha and therefore eager to get you back up and running quickly. In the event of service outages, please raise a ticket via support.aquiss.net/en/tickets/cre… or call our support team on 01746708090

Last nights planned work seems to have caused a sizeable part of customer base to have missed this notice. Therefore, to advise, planned work is again planned this evening from 22:00 until 06:00 Details can be found: ebilling.aquiss.net/serverstatus.p…

Following customer feedback and internal staff conversations this morning, we have setup a WhatsApp Channel to help support further reach to customers. Alongside our current channels, we believe this will be useful for outages and planned work notice. whatsapp.com/channel/0029Va…

We have transferred to BlueSky Please find our new home at bsky.app/profile/aquiss…

We are live and onboarded with the FibreHeroes full fibre network, bringing 1Gbps symmetrical services to 500000 properties from Aquiss. aquiss.net/unlimited-full…

Affecting: CityFibre Broadband Connections We are investigating reports of loss of service within the Glasgow area Incident Updates: ebilling.aquiss.net/serverstatus.p…

Affecting: Openreach Broadband Connections We are receiving a large volume of outage reports from the Cornwall area on Openreach connections Incident Updates: ebilling.aquiss.net/serverstatus.p…

Aquiss is now providing up to 8Gbps full fibre business broadband via Freedom Fibre’s state-of-the-art FTTP infrastructure, delivering ultra-low latency, symmetrical speeds, and robust connectivity for demanding applications. aquiss.net/freedom-fibre-…

Affecting: Broadband Connections We are investigation reports of slow speeds for those connected to LNS 195.191.219.8 Incident Updates: ebilling.aquiss.net/serverstatus.p…

Affecting: CityFibre Broadband Connections Cityfibre are currently investigating loss of services in Berkshire, following main core link failure between Slough and London Incident Updates: ebilling.aquiss.net/serverstatus.p…

Affecting: Broadband Connections 04/07/2025 01:00 - 04/07/2025 02:00 During this window we will be introducing 3x new LNS routers in London to support terminating broadband subscribers. Incident Updates: ebilling.aquiss.net/serverstatus.p…

Affecting: CityFibre Broadband Connections CityFibre are currently investigating reports issues within the Sheffield region Incident Updates: ebilling.aquiss.net/serverstatus.p…

Affecting: CityFibre Broadband Connections We are investigating a large volume of outages across the CityFibre network. Nothing presently being declared by CityFibre. Incident Updates: ebilling.aquiss.net/serverstatus.p…

Affecting: CityFibre Broadband Connections We are investigating a large volume of outages across the CityFibre network in Scotland. It appears to be a repeat of the outage from 2 days ago. Incident Updates: ebilling.aquiss.net/serverstatus.p…

Affecting: CityFibre Broadband Connections We are investigating reports of issues again in Scotland, linked to another CityFibre network event. Incident Updates: ebilling.aquiss.net/serverstatus.p…

CityFibre Special Offer Transfer a current active CityFibre based broadband service from another provider to Aquiss and we will discount your first 8 months at half price. Full details can be found aquiss.net/cityfibre-offe… We appreciate spreading the word 🥰 Mark Jackson

Aquiss Speedtest Server We are pleased to announce that we have introduced a dedicated speedtest server, that supports tests up to 10Gbps Simply visit speedtest.net and select Aquiss (if it does not auto select) from the Change Server option.

Your last chance to grab 6 months half price, on all our #Openreach and #CityFibre packages. Openreach: aquiss.net/unlimited-fttp… CityFibre: aquiss.net/cityfibre-home… Offer ends on November 30th #broadband #fttp #BlackFriday