My new book on customer experience is now available! "The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow's Business" (HarperCollins October 29, 2019). #CustomerExperience #CX #DigitalTransformation goo.gl/JSQGsJ

TikTok isn't the only app silently reading your clipboard in the background. Any app on your phone can read your clipboard. Apple's iOS 14 update just drew attention to an existing privacy problem. howtogeek.com/680147/psa-all… by Chris Hoffman

FCC Announces Meeting of Hospital Robocall Protection Group acainternational.org/news/fcc-annou…. This is another double edged sword major 📱 problem. Calls for double edged sword call management phone invention on much larger scale protecting hospital industry.

Privacy advocates cheer as EU court strikes down data sharing agrement with US | WRAL TechWire wraltechwire.com/2020/07/16/pri…

Americans and Privacy: Concerned, Confused and Feeling Lack of Control Over Their Personal Information pewrsr.ch/33G3HQY. Another perfect example of double edged sword technology National problem.

The Government Protects Our Food and Cars. Why Not Our Data? nytimes.com/2019/11/02/sun…. This is not a Government or passing New Laws problem. This is a double edged sword technology problem bring consumers and business community together as one protecting privacy.

Your Doctor Is Calling. Answer the Phone. | ThinkAdvisor thinkadvisor.com/2020/05/07/you… My opinion on answering 📱 calls. Now consumers needing a 📱 invention that ensuring each time phone rings or messages it's something of importance. This is where double edged sword 📱comes in at

FCC: All Calls From Carriers Profiting From Robocalls May Be Blocked webpronews.com/fcc-all-calls-… via @webpronews. The trends of another perfect storm. Double edged sword technology 📱 problem between consumers and business community. Needing a phone invention separate fake from good.

I been commenting on this robocall problem over two decades yes 20 years plus. Ask the bully on telecom block Bell Atlantic now known as Verizon?

FCC chairman discusses progress in fight to stop robocalls kwch.com/2020/07/20/fcc… Yet ask yourself is it the double edged sword silver bullet to stopping robocalls?

According to Aviva’s Fraud Report 22% of UK people have received emails, texts, phone calls and other communications mentioning coronavirus and which they suspected to be a financial scam – equating to around 11.7m people. via @forbes #scams #financial forbes.com/sites/advisoru…

Don’t Let Automatic Calls to Consumers Cost You, Rather than Help You – A TCPA Update ow.ly/MqvT30r068J

Cell phones, robocalls, and text messages – two pronouncements dataprotectionreport.com/2020/07/cell-p… As being 📱 consumer Iam very confused about double edged sword robocall ruling. Most Americans .consumers will agree this is double edged sword robocall ruling undecided which calls to take.

Another double edged sword technology 📱 problem. Consumers want phone invention that let phone consumers control and protect their own privacy from unwanted calls and messages they pay 📱 bills not phone providers.

scoop: zuckerberg's attempts to paint chinese apps as a threat ignore how he's spent *years* building out convoluted backdoors to their ad platform, letting countless chinese orgs/apps track and target american soil. here's how they're doing it: gizmodo.com/facebook-says-…

Trump administration asks FCC to rein in social media marketwatch.com/story/trump-ad…. Sounds like another perfect double edged sword technology problem.

That's where double edged sword technology comes in at break this mold.

Gephardt: How Robocallers Can Skirt New Blocking Technology To Get To Your Number ksltv.com/?p=442280 via KSL 5 TV. This is a major 20 plus years double edged sword problem. Calls for game changing phone invention separate good calls from bad calls and messages.

Column: An 'unprecedented proliferation' of coronavirus scams is sweeping the nation latimes.com/business/story…

Verizon, AT&T knock T-Mobile’s robocall claims fiercewireless.com/operators/veri…. Yet Verizon blocked #1 phone invention for 20 plus years brings consumers and business community together as one protecting privacy.1