I want to know why brands are still choosing to send SMS and email messages at the same time with the same content. Honestly, curious.

Get ready… #maythefourth dorksideoftheforce.com/2023/04/27/wil…

Good morning! 😎☕️

Gosh. A #customerretention marketer brings so much more to the table than strategy and execution. Their overall voice will flow through to the consumer. And connect. People reaching out with people.

I started a weekly newsletter 🥳 Let’s continue the conversation of unlocking #customerretention and subscribe for the weekly update. linkedin.com/newsletters/un…

Sharing my thoughts on The Fatigue Effect and Customer Retention linkedin.com/pulse/fatigue-… on LinkedIn

I tapped on a Forbes article, title was what I wanted but article was not ... and now I'm down a free article for the month and I'm worried for the rest of July 😆

Update! We’re is hiring for a Director of Paid Marketing at Feastables Think you or someone you know would be a good fit? DM me.

9 best practices for AI tools in content creation | MarTech martech.org/9-best-practic…

How do you define “surprise + delight” and the actions geared towards your customers? #cx #dtc #customerretention

Started watching “SmartLess” On The Road. Makes me laugh so much - started listening to the podcast. Highly recommend 🤩

Congratulate yourself on the progress no one knows about. You deserve to be celebrated.

Right at 12 PM, you can catch me silencing all the dings from the SMS programs I signed up for. Holy moly.

An educated customer sets them and your brand for success.

8 Ways to Create Audience Segmentations linkedin.com/pulse/8-ways-c…

I don't know ... what *is* happening?!

Who is actually saying “email marketing is dead”?

Talk to your social media manager BEFORE you create the content you want them to post. Invite them to the meetings. Tell them your goals. Ask them questions. Listen to their thoughts. Build with them. Their job is to help craft content that works on social, not just hit send

Thining about A/B tests? 🧐 Have you executed a great example of A/B testing? linkedin.com/pulse/3-points…