The number is incorrect and disconnected. We apologize. You can still reach out to the same email address and Twitter account for help. We will be reoffering phone support in the coming weeks.

We are slightly delayed and past our originally proposed launch date. We're not releasing another launch date at this time until we are fully ready.

We're still working on reopening our stores, however, a new date has been confirmed. Ames will begin opening their new locations from June 2026, with a total of 35 stores opening through 2026 and early 2027. We can't wait to see you in our stores soon!

With 35 brick & mortar locations planned to open over a two year period, we'll be opening 7 local distribution centers to handle the load. We'll be opening our job positions late 2025. Keep an eye out!

Thanks for your votes! We're now LIVE. Visit our new Holding page: amesstores.com Bare in mind, this is not a finished product and is only a soft launch of a new holding page. The full website will be launching just before our first locations open.

You can now chat LIVE to our Customer Service Team by clicking the icon at the bottom right of our new Holding page. We're operating under the same hours as other channels. M-F 9am-5pm, closed on weekends.

Our engineers are performing routine maintenance on our servers, and will be completed within a 2 hour mark. The service in its entirety is not suspended.

Our team are still performing some routine maintenance on our servers. Our website will be back online shortly.

We have completed some routine maintenance, and our servers are restarting. Our website will be back online within the next ten to fifteen minutes.

We will keep you updated and will confirm once the changes have gone live, as they take a couple of hours to show. This time is not within our control, and we're sorry for the inconvenience caused.

We can confirm that everything is resolved after a slight issue with our website today. You should now be able to access the Ames website without any further issues. We apologize for the inconvenience caused by this downtime.

We're working hard to bring you updates as often as we can. Our team will be regularly updating our news page as information is made available to us. Hang in there, we'll be open at a location near you soon!

Should we bring back this design? 👀

Important information: Our Social Media Team will be here through the night to keep everyone updated.

Our website should be operating as normal too. If you need any support, or if our website still isn't loading in your region, it may take 24-48 hours for the switch to refresh in your region. This isn't something that can be corrected by us. - Jack