Difficult economic times create challenges for financial institutions and their customers. Luckily there is a new way for banks to prepare for the turbulence. Read more: afiniti.com/news/detail/ho… Interested? Contact us: info.afiniti.com/transform-your…

Inflation continues to raise premiums for policyholders and compress margins for providers, halting growth altogether. But what if there was a way to help guard against the pressures of inflation? Read more: hubs.ly/Q01xvB8d0 Interested? Contact us: hubs.ly/Q01xvCRP0

In a hypercompetitive telco market, #CX continues to be a key differentiator where each interaction is critical. #AI can help deliver an exceptional customer experience every time. Read more: hubs.ly/Q01xvHR90 Interested? Contact us: hubs.ly/Q01xvH_M0

How #AI can transform your #contactcentre Afiniti #Disrupt2023 #SabioEvents

Check out today’s Future of Data and AI report in The Times and The Sunday Times with Vikash Khatri, our SVP of AI, and Kristin Johnston, Associate General Counsel of AI, Privacy, and Security, on why responsibility must be top of mind when developing or deploying AI. bit.ly/3yXpULL

We are excited to announce Mike Myshrall as Afiniti’s Chief Financial Officer. With his experience and insight, we look forward to continuing to deliver exceptional value to our customers through our CX AI technology. afiniti.com/afiniti-appoin…

In a VentureBeat op-ed, Afiniti's Chief Data Officer Dr. Caroline O’Brien and Massachusetts Institute of Technology (MIT) Professor Elazer R. Edelman discuss what clinical trials can teach us about better determining AI safety. Read their full article here: venturebeat.com/ai/how-importa…

Providers and regulators are highly focused on explainability as a pillar of AI governance. But it may not be a worthwhile pursuit. #JameelClinic PI Harvard-MIT BMEC & Afiniti's Caroline O'Brien explain more in their op-ed for @venturebeat. venturebeat.com/ai/how-importa…

With #DataPrivacyWeek in full swing, a recent Bloomberg Law article from Afiniti AGC Kristin Johnston serves as a reminder that having strong data privacy practices in place can help enterprises build trust with customers. Read the full article here: bloomberglaw.com/external/docum…

Getting ready for the week ahead at Enterprise Connect

Our chief partnerships office on a panel with Genesys, Avaya and Cisco “Agents are not going away, what they will be asked to do is manage more complex issues” #EnterpriseConnect

“Companies need to think beyond cost reduction when embracing these new technologies. At Afiniti we look at how our technology can to improve customer retention and lifetime value. It’s about having clear objectives and driving measurable business outcomes” Ben Evans (Afiniti’s

Chief data officer Dr Caroline O’Brien - “Contact centres are where brand loyalty can be born. The opportunity for optimisation is everywhere across the customer journey” #EnterpriseConnect

🚀 Big News Alert! Unveiling eXperienceAI 🚀 We're thrilled to introduce our new product set: eXperienceAI by Afiniti. We have solutions for businesses of all sizes with three tiers tailored to meet your needs. Whether you prefer self serve or a fully managed service, want to

Session kick off with Orlando and Jonathan #CCW

“After seeing 14 years of increased revenue we know that Afiniti always works for us” Jonathan Arnold, Vice President Teleservices Support Operations, Caesar’s Entertainment

A recap of our productive 3 days at #CCW last week. Great meeting up with clients and prospects