You’ll have legal rights if something you bought is: ➡️ Broken or damaged ➡️ Unusable ➡️ Doesn’t match the seller’s description Try this online tool to check your consumer rights ⤵️ bit.ly/4g6wFix

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This World Suicide Prevention Day, remember you don’t have to go through tough times alone. Please save and share ❤️

⚠️ Have you been scammed?  To protect yourself from more risks, let your bank know your financial information might have been stolen. We can help you report the scam ⤵️ bit.ly/49Pz6Sh

We’re standing with @Samaritans this #WorldSuicidePreventionDay 💚 Only 45% of people are comfortable talking about suicidal thoughts - it's time we change that. Here’s how you can be part of this change ⤵️ bit.ly/34sfcMK

😟 It can feel hard to talk about problems with money. This can impact your wellbeing and how you organise your finances. You’re not alone and there is support available. Our friends at Mind shared useful resources and contacts ⤵️  bit.ly/3twz0zu

What is the Winter Fuel Payment? It’s a payment you can get once a year to help you pay for heating during the winter. You’ll get it if you’re state pension age and claiming certain benefits. Check if you’re eligible ⤵️ citizensadvice.org.uk/consumer/energ…

Make sure you check if you can get Statutory Sick Pay (SSP) when you're off work sick. If you’re working part-time, on a zero-hours contract or an agency worker we can help you understand your rights ⤵️  bit.ly/3XI4BLN

❗ It’s important you check if you or a loved one are entitled Pension Credit. When claiming Pension Credit, you can get extra help with the cost of living like Winter Fuel Payments. Our advice can help you ⤵️ bit.ly/3ZcY9wW

Did you know that up to £8.7 million in Pension Credit goes unclaimed in Gateshead alone? If you’re not on #PensionCredit, you could lose your #WinteFuelPayment this year. 📞 Call CAG now at 0191 490 4332 or Age UK Gateshead at 0191 477 3559 to see if you qualify.

If you receive benefits you might be able to get help with your water bills. You should check if you can get a cheaper rate - these are sometimes called ‘social tariffs’. Find out more on the Citizens Advice website ⤵️ bit.ly/4gmiyFY

This autumn, over 10 million older people in England and Wales will lose their #WinterFuelPayment. Don’t let this vital support slip away. If you’re not on #PensionCredit, you could miss out. 📞 Call CAG today at 0191 490 4332 or Age UK Gateshead at 0191 477 3559 for support.

There’s different kinds of support you can get for your child’s school costs. Check if your child can get free school meals and see if your council can help you with the costs of uniforms and school activities. This online advice can help ⤵️ bit.ly/3XEh2Ia

🔎 This online budgeting tool can show you: ➡️ What you’re earning and spending ➡️ Where you might be able to cut costs Try it out on the Citizens Advice website ⤵️ bit.ly/4glwWOW

📢 We're hiring! Citizens Advice Gateshead is looking for a Discrimination Solicitor Supervisor. If you have a passion for justice and leadership, apply now! 🔗citizensadvicegateshead.org.uk/job-vacancies/… #JobOpportunity #SolicitorJobs #DiscriminationLaw

Your employer should pay you on time for the work you’ve done on your agreed pay day. You can challenge your employer if: ➡️ They haven’t paid your wages ➡️ You’ve been underpaid ➡️ They deducted some or all your wages Advice: bit.ly/4ekkgWO

WE ARE OPEN today and tomorrow from 10am to 4pm! If you can't get advice from us Monday to Friday at our main office in central Gateshead, then you can just drop in to the Davidson Building today from 10am to 4pm. citizensadvicegateshead.org.uk

💡 Did you know you can apply to be added to your electricity network’s priority support register? Find more advice on the National Citizens Advice website: bit.ly/4e6XB0v

Managing mortgage payments can help you stay in control of your finances. We can support you with: ➡️ Planning your budget ➡️ Dealing with mortgage increases and income drops ➡️ Knowing what to do when you face difficulties Our advice ⤵️ bit.ly/45mmYI2

Thousands of Gateshead residents are missing out on Pension Credit, which could also unlock the Winter Fuel Payment this year. If you need support around this issue, call us on 0191 490 4332 or visit citizensadvicegateshead.org.uk #PensionCredit #WinterFuelPayment