Excited to be heading to IQPC exchange in London! Loving the empty train and space to work!

Sunset Hilton London Syon Park - wonderful venue for IQPC kicking off tomorrow!

84% of customers say experiences are as important as products Ant Morse #FutureOfUs #ccwEurope IQPC

Thanks Ant Morse #FutureOfUs fantastic keynote at #ccw the future of us!

A cultural shift that puts the customer front and centre and empowers our people to do their best for them every time. OVO #ccweurope #iqpc

Have you seen our latest Global Insights piece? This month we have focussed on Contact Centres. Download for a curated collection of the latest thinking and commentary of news, trends and stats! lnkd.in/d2WV4fGZ

“AI can streamline processes and enhance personalisation, but it’s human empathy that truly transforms a customer experience from good to unforgettable” Chat GPT #humanconnection #CX

I interviewed Chat GPT about AI and empathy! linkedin.com/posts/juliafor…

linkedin.com/posts/juliafor…

TLDR? ⁦BigEars⁩ summarising our March insight report! linkedin.com/posts/juliafor…

The BigEars team 'hard at work' in Paris for VivaTech 2023 🗼🇫🇷😁 Catch up with us at booth K10-010 this Friday 16th or Saturday 17th, or message Julia Forsyth, Julia Forsyth to connect! #VivaTech2023

Excited to be VivaTech with the BigEars team and NZTE Immersing ourselves in innovation and inspiration. And excited about the human connections we will make at this AI rich conference! #Vivatech

HUMANS OF VIVATECH 1 ⁦VivaTech⁩ instagram.com/p/CtdkGbVLM4A/…

Humans of VivaTech Ludovic Techer instagram.com/p/CtelKtSregV/…

Humans of VivaTech 3 instagram.com/p/CtfBI4Lrewh/…

Combining BigEars passion for human connections with my passion for photography at VivaTech. Checkout @humans_of_vivatech over on Insta! Posting links here too!

Humans of VivaTech 4 instagram.com/p/CtfBvoqrGIY/…

Humans of VivaTech 5 instagram.com/p/CtfB-1VLrlK/…

Humans of VivaTech 6 Measmerize instagram.com/p/CtfCPdTricv/…

Humans of VivaTech 7 Measmerize instagram.com/p/CtfCg6urtGP/…