"We're #1! #1 airline in delayed flights, #1 in bumping passengers, and #1 in lost luggage. IT'S A TRIFECTA!.' - americanair

So for americanair it's business as usual...

Another satisfied americanair customer!

People just can't stop talking about the quality of americanair service!

People just can't stop talking about their americanair experience!

Just another day of americanair service...

My flight on @americanairlines has been delayed 4 hours, we’ve been switched to two different planes and now it’s delayed another hour. Lord send me grace and patience. This is absurd.

Because americanair employees really don't like their customers....

A play about americanair in two parts...

Sonnie Johnson americanair Omg we had the wooooorst experience a couple weeks ago too like absurd I am so sorry

Nothing says, 'lets take this to PM' like a pissed off passenger with 46k followers. - americanair

And here it is...

Shoutout to American airlines for being an absolute dumpster fire of a company and making me miss my flight

Literally sent me to three different lines just to get bag tags printed only for them not to print because of an “error” and then they send me to customer service who then sends me to another customer service line. Unbelievable incompetence.

I showed up an 1:40 early.

I thought americanair was bad before the lockdowns but holy crap, they are abysmal now. Half hour late boarding and now we have to sit on the tarmac for 20 minutes because of some ATC thing. Lots of connections being missed. Folks, air travel is not making the best comeback.

I got this direct message from a pilot for an americanair carrier. I redacted a few identifying facts to protect them from employer retaliation. AA, change this! It’s terrible for your brand and even worse for your customers. Check this out: @RealRossORourke

'American Airlines, we just don't care and we prove it every day!' -- americanair

Obviously she's flown americanair