Everyone's a winner with Infinity's new Scorecards! 🏆 Quickly spot issues and nip them in the bud and make sure agents deliver the best possible customer experiences 🤩 Find out more here: bit.ly/42BRn1S #ContactCentreAnalytics #AgentTraining #CustomerExperience

🏡 Buying a home is a milestone event and all mortgage lenders need to be equipped to seamlessly deal with customer concerns 🏡 Grab a copy of this eBook to boost visibility of customer data and unlock revenue boosting insights ⏬ bit.ly/3mw9cAg

What does omnichannel customer service look like for contact centres, and what are the overall benefits for your customers AND your agents? Take a look at our blog to find out:  bit.ly/3Kso9fZ #OmnichannelStrategy #CustomerExperience #CallIntelligence

Want to get your agents delivering the best possible standards of service, but struggling to gain visibility over what is and isn’t generating positive outcomes? 🤔 Enter #CallMonitoring – grab your ultimate guide today: bit.ly/429rNRG #CustomerService #AgentTraining

the UK Customer Satisfaction Index is at its lowest since 2015, sitting at 76.6. This whitepaper is packed with tips on how you can avoid leaving customers feeling dissatisfied and disappointed. Grab your copy today to get ahead of the competition: bit.ly/3O6dutp

Keen to build a solid sales pipeline all while budgeting like a boss? We've got you covered! Grab you copy of our latest Smart Guide to find out how you can get quality leads to call and convert ⏩ bit.ly/44jWgOU #LeadGeneration #SalesPipeline #BudgetOptimisation

In the last 3 months of 2022, there was a surge in complaints to the Financial Ombudsman Service. But come July 31st, it’ll no longer be FOS – it’ll be the FCA ⚠ Get the Smart Guide for everything you need to prepare and protect your business⏩ bit.ly/3PNNrs3

Keen to build a solid sales pipeline all while budgeting like a boss? We've got you covered! Grab you copy of our latest Smart Guide to find out how you can get quality leads to call and convert ⏩ bit.ly/3rB8XGw #LeadGeneration #SalesPipeline #BudgetOptimisation

Want to get agents delivering the best possible standards of service, but struggling to gain visibility over what is and isn’t generating positive outcomes? 🤔 Enter #CallMonitoring – grab your ultimate guide today! bit.ly/45AJfS7 #CustomerService #AgentTraining

Find out how Stoneacre have been using Infinity to map the customer journey and fuel their sales engine with Smart Match 🚘 bit.ly/3rwzZ1D #AutomotiveIndustry #CallIntelligence #SmartMatch

customer journeys are never as simple as going from A to B. Learn how to optimise your marketing budget - and the key factors to consider - in our blog. bit.ly/450J41l #MarketingBudget #Marketing2023

#AI for contact centres can totally transform the customer AND agent experience. Keen to hear more? This blog has it all - check it out: bit.ly/45kzN4x #ArtificialIntelligence #AI #ContactCentres

Find out how Stoneacre have been using Infinity to map the customer journey and fuel their sales engine with Smart Match 🚘 bit.ly/3Y25WLA #AutomotiveIndustry #CallIntelligence #SmartMatch

Check out this blog for top tips and tricks on how to increase Average Order Value (AOV) in your call centre ☎ because, let’s face it, we all know nurturing existing customers is way more cost effective than winning new ones! 🙌 bit.ly/3rg6l15

Digital marketing ROI is difficult to measure if you don’t have full visibility of the touchpoints customers interact with at every step of their buyer journeys. Discover how to improve ROI on our blog 🎉 bit.ly/48iRp2N #ROI #MarketingROI

What could call intelligence do for your businesses? Well, look no further! Our super nifty ROI calculator tells you exactly what you could be generating every month – try it out to see what it could do to your bottom line 📈 bit.ly/3PIxWkH

Ever wondered how and when you should be using Fixed Numbers? 📞 Grab a copy of our cheat sheet for everything you need to know about ordering, managing, and using Fixed Numbers in your campaigns. bit.ly/3SebzWj #CallData #CallTracking #MarketingAttribution

Sick of wasting precious budget on low-quality, irrelevant leads? Our PMax cheat sheet is for you. Start spending your budget with confidence again. Grab your copy 👉 bit.ly/3ZY0uKA

Struggling with getting conversion rates where you want them to be? Grab a cheat sheet to find out how you can start leveraging the right technologies and techniques to get more customers to convert 💫 bit.ly/3splWvA #CRO #ConversionRateOptimisation #ExpertInsights

Discover how a smart integration with an advanced tech stack led to an award-winning shift in marketing culture for Circle Health Group in our latest case study ⭐ bit.ly/47A79gg