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Lost receipts, damaged packaging, different retailer #returns policies, & depleted bank accounts. As return policy windows start to close over the next few week for items bought during peak, Metro asked ZigZag's Al Gerrie for some top returns tips. hubs.la/Q0313MTR0

Is your #retail business suffering from a #returns abuse phenomenon we like to call staging? ZigZag looks at how to recognise staging (shoppers posing with your products for social media clout & then returning) & the ways to prevent it. Read the article - hubs.la/Q031TLH40

.Boden chooses ZigZag as its Global #Returns Partner! The retailer renowned for its vibrant, timeless designs has switched to ZigZag to save on carriage costs & improve its "customer's returns experience with technical & data driven excellence". hubs.la/Q032rkyw0

.The Very Group enjoyed a successful peak season! ZigZag is delighted to see the brand match it's product offering with such a wholistic online #CX. The retailer processed & despatched a Christmas order in 16mins, a time even Santa would struggle to beat. hubs.la/Q032C4Cb0

It's not just the volume of returns that is concerning for retailers, but also the speed. Last year, #returns that happened after 11 days cost UK retailers an eye-watering £9.8bn. We have outlined 7 ways to encourage faster returns & reduce their impact. hubs.ly/Q0337bXH0

Bracketing: heinous retail crime or a slightly abusive behaviour fixed with good #returns practices? We believe it's the latter & we can prove it! We've compiled changes retailers can make to stop customers buying multiple sizes of the same item. hubs.la/Q033p1tF0

.H&M has announced it will increase its returns fee from £1.99 to £2.95 at the beginning of next month. From returns-happy consumers to rising logistics costs, you can explore the reasons UK retailers are introducing paid returns with ZigZag's recent blog hubs.la/Q034sSdX0

Consumers are starting to understand why brands need to recoup the cost of #returns. But your returns process needs to warrant the cost. That means multiple carrier options; a sleek online portal, & even a free in-store return option. Convenience is king hubs.la/Q0359JK00

ZigZag is showing off its returns solution today at #TDC in London! Find us at Stand 15 to find out how to turn your returns into a profit-driving, customer-exciting, cost-saving centre of excellence. You can also sign up your interest in one of our awesome golf days! #TDC2025

Less than an hour to go! Join us for an exclusive webinar where Retail Economics CEO Richard Lim & ZigZag Founder & CEO Al Gerrie dive into the findings of the Annual #Returns Benchmark Report 2024. Sign up now & discover the 4 returner cohorts hubs.la/Q036mTpR0

Why is our longevity important to you? Well, we have experience dealing with retailer challenges. We have the platform to delight your customers. We have the carriers to get your goods back at low rates from anywhere. We are #returns, & we have been for a decade.

Your returns can tell you a lot about your business...so listen to them. Find out which products have sizing issues or identify a carrier that's driving returns with late deliveries. Unlock the power of smarter returns with ZigZag's Returns Reporting Hub hubs.la/Q0388XK30

The last decade has seen plenty of change in the world of #returns. #ZigZag Founder & CEO Al Gerrie spoke to ChannelX to discuss how returns might look in the future as well as reflect on what ZigZag has witnessed in its tenure. hubs.la/Q038yHXd0

With the Oscars wrapped up, it's time to focus on other awards & it would be Wicked if you could vote for us! Whilst it's A Complete Unknown who will win this year, we were fortunate enough to rank 1st in BusinessCloud.co.uk’s #RetailTech 50 list for 2024. Vote now hubs.la/Q038Z5G50

#Returns may well be an unwanted cost...but they don't have to be a big one. With our new ROI calculator, you can see the impact switching to ZigZag can have on your bottom line by identifying toxic products, securing cheaper carrier rates, & more. hubs.la/Q039FT4l0

Paris Fashion Week breathed some consumer excitement back into retail this week. Whilst spectacular, most of the garments on show would be getting returned in droves if sold commercially. So, luxury retailers need a seamless returns experience hubs.la/Q03bT5kh0

Does your Customer Service Team get a high rate of "where is my refund" or "where is my return" enquiries? We've outlined why retailers might be suffering from these calls & how they can reduce them. It starts with better tracking & ends with ZigZag. hubs.ly/Q03cpNml0

Did retailers get a spring in their sales this March? Find out this Thursday. ZigZag will join @Algolia & Signifyd on @IMRG's Weekly Data Show #222 on the 3rd April, at 2pm. Sign up to the online webinar here hubs.la/Q03ff_Fd0

There are just a few hours left to sign up to IMRG's webinar! Take stock & reflect on what happened in eCommerce across the month of March! We will be providing some fresh #returns insight alongside the IMRG - The UK eCommerce Association team, Signifyd, & Algolia. hubs.la/Q03fJgzC0

ZigZag is very excited to be working alongside The Very Group to help transform its returns! The operator of online retailers Very & Littlewoods offers a seamless digital experience, that will now extend to its #returns process, to millions of families worldwide.