Xceltrait (@xceltrait) 's Twitter Profile
Xceltrait

@xceltrait

A #ServiceNow Partner that develops robust solutions and processes that help organizations accomplish their goals better, faster and smarter.

ID: 1199535858

linkhttp://www.xceltrait.com/ calendar_today20-02-2013 04:30:58

4,4K Tweet

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Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Explore the 5 stages of the #Consumer #DecisionMaking process! Via Soco Selling #ConsumerBehavior #DecisionMakingProcess #MarketingTips #BusinessGrowth #CX #CustomerExperience #CustomerService cc: Nicolas Babin Eveline Ruehlin Jean CAYEUX (Hour CET)

#Infographic: Explore the 5 stages of the #Consumer #DecisionMaking process!

Via Soco Selling

#ConsumerBehavior #DecisionMakingProcess #MarketingTips #BusinessGrowth #CX #CustomerExperience #CustomerService

cc: <a href="/Nicochan33/">Nicolas Babin</a> <a href="/enilev/">Eveline Ruehlin</a> <a href="/jeancayeux/">Jean CAYEUX (Hour CET)</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: How to deal with some specific #Customers! #CustomerService #CustomerSatisfaction #ClientManagement #CustomerCare #CustomerRelations #EffectiveCommunication cc: Paul Colmer @ AWS ☁️🛰️🚀🇦🇺 ariel STRABONI Harold Sinnott #CES2026

#Infographic: How to deal with some specific #Customers!

#CustomerService #CustomerSatisfaction #ClientManagement #CustomerCare #CustomerRelations #EffectiveCommunication

cc: <a href="/DigitalColmer/">Paul Colmer @ AWS ☁️🛰️🚀🇦🇺</a> <a href="/arielSTRABONI/">ariel STRABONI</a> <a href="/HaroldSinnott/">Harold Sinnott #CES2026</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: This is what a #CustomerJourney looks like! Via BCG Client Experience #CustomerExperience #CX #UserExperience #MarketingStrategy #CustomerInsights #BuyerJourney #CustomerMapping cc: Helene Li ✨🍀💜 Franco Ronconi 🇮🇹 Paul Colmer @ AWS ☁️🛰️🚀🇦🇺

#Infographic: This is what a #CustomerJourney looks like!

Via BCG Client Experience

#CustomerExperience #CX #UserExperience #MarketingStrategy #CustomerInsights #BuyerJourney #CustomerMapping

cc: <a href="/helene_wpli/">Helene Li ✨🍀💜</a> <a href="/FrRonconi/">Franco Ronconi 🇮🇹</a> <a href="/DigitalColmer/">Paul Colmer @ AWS ☁️🛰️🚀🇦🇺</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

The #ServiceNowFSO Commercial Lines #ClaimsApplication offers several benefits for #Insurance companies. Learn more about them at - bit.ly/43KJcAP. #ServiceNow #DigitalTransformation #FinancialServices #FinTech #CustomerExperience #ClaimsManagement #CustomerJourney

The #ServiceNowFSO Commercial Lines #ClaimsApplication offers several benefits for #Insurance companies.

Learn more about them at - bit.ly/43KJcAP.

#ServiceNow #DigitalTransformation #FinancialServices #FinTech #CustomerExperience #ClaimsManagement #CustomerJourney
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Use these tricks to uncover the #CustomerService success metrics! Via SlideSalad #CXMetrics #CustomerSuccess #CustomerSatisfaction #SupportMetrics #CustomerSuccess #ServiceExcellence cc: Pinna Pierre Dr. Monika Sonu I Founder Healthinnovationtoolbox Dr Efi Pylarinou

#Infographic: Use these tricks to uncover the #CustomerService success metrics!

Via <a href="/SlideSalad/">SlideSalad</a>

#CXMetrics #CustomerSuccess #CustomerSatisfaction #SupportMetrics #CustomerSuccess #ServiceExcellence

cc: <a href="/pierrepinna/">Pinna Pierre</a> <a href="/sonu_monika/">Dr. Monika Sonu I Founder Healthinnovationtoolbox</a> <a href="/efipm/">Dr Efi Pylarinou</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Find out what #Chatbots for #InsuranceProviders looks like! Via Feat Systems #AI #CustomerService #InsuranceInnovation #Automation #DigitalInsurance #TechInInsurance #AIChatbots cc: Spiros Margaris Mario Dr. Marcell Vollmer #StaySafe #CES2026

#Infographic: Find out what #Chatbots for #InsuranceProviders looks like!

Via Feat Systems

#AI #CustomerService #InsuranceInnovation #Automation #DigitalInsurance #TechInInsurance #AIChatbots 

cc: <a href="/SpirosMargaris/">Spiros Margaris</a> <a href="/PawlowskiMario/">Mario</a> <a href="/mvollmer1/">Dr. Marcell Vollmer #StaySafe #CES2026</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

At Xceltrait, we empower insurers to unlock the full potential of ServiceNow’s Digital Underwriting Platform—automating workflows, enhancing visibility, fostering collaboration, eliminating inefficiencies, and delivering exceptional customer experiences. #InsuranceTech

At Xceltrait, we empower insurers to unlock the full potential of <a href="/ServiceNow/">ServiceNow</a>’s Digital Underwriting Platform—automating workflows, enhancing visibility, fostering collaboration, eliminating inefficiencies, and delivering exceptional customer experiences.

#InsuranceTech
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Check how #Insurers are using tech to drive differentiation and growth during these uncertain times. Via Everest Group #InsuranceTech #InsurTech #DigitalTransformation #TechInnovation #InsuranceGrowth cc: Dr. Marcell Vollmer #StaySafe #CES2026 Dr. Khulood Almani | د.خلود المانع Lionel Costes

#Infographic: Check how #Insurers are using tech to drive differentiation and growth during these uncertain times.

Via <a href="/EverestGroup/">Everest Group</a>

#InsuranceTech #InsurTech #DigitalTransformation #TechInnovation #InsuranceGrowth 

cc: <a href="/mvollmer1/">Dr. Marcell Vollmer #StaySafe #CES2026</a> <a href="/Khulood_Almani/">Dr. Khulood Almani | د.خلود المانع</a> <a href="/RLDI_Lamy/">Lionel Costes</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

Quick Tip: Prioritize data security & regulatory compliance in workflows. Collaborate with experts, use ServiceNow to capture & audit interactions, and protect data with access controls & encryption. Contact us: bit.ly/3VlNR8I #DataSecurity #ServiceNow #ITSecurity

Quick Tip: Prioritize data security &amp; regulatory compliance in workflows. 

Collaborate with experts, use ServiceNow to capture &amp; audit interactions, and protect data with access controls &amp; encryption. 

Contact us:  bit.ly/3VlNR8I

#DataSecurity #ServiceNow #ITSecurity
Xceltrait (@xceltrait) 's Twitter Profile Photo

Why choose ServiceNow FSO? #FSO is the first industry-specific product offering pre-built cards, payments, and loan applications. It is a connective tissue from the front to back-office operations! Get more information at - bit.ly/2Zj43jo. #ServiceNow #CSM #FinTech

Why choose <a href="/ServiceNow/">ServiceNow</a> FSO?

#FSO is the first industry-specific product offering pre-built cards, payments, and loan applications. It is a connective tissue from the front to back-office operations!

Get more information at - bit.ly/2Zj43jo.

#ServiceNow #CSM #FinTech
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Learn about the #What, #Who, #Where, #How and #Why of a #CustomerService training! #CustomerExperience #CXTraining #CustomerSupport #CXStrategy #CustomerSatisfaction cc: Antonio Grasso Glen Gilmore 💙 #TechForGood 💙 Dev Khanna

#Infographic: Learn about the #What, #Who, #Where, #How and #Why of a #CustomerService training!

#CustomerExperience #CXTraining #CustomerSupport #CXStrategy #CustomerSatisfaction

cc: <a href="/antgrasso/">Antonio Grasso</a> <a href="/GlenGilmore/">Glen Gilmore</a> <a href="/Shi4Tech/">💙 #TechForGood 💙</a> <a href="/CurieuxExplorer/">Dev Khanna</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

What are the limitations of a #Chatbot? Get a detailed insight in this #Infographic! #AIChatbots #ConversationalAI #TechInsights #AIChallenges #ChatbotTechnology #CustomerSupport #DigitalTransformation #AIinBusiness cc: Sahba Ferdowsi DO (conciergedoc) Per B. Berggreen ("Digital"Human) Amit Champaneri

What are the limitations of a #Chatbot? Get a detailed insight in this #Infographic!

#AIChatbots #ConversationalAI #TechInsights #AIChallenges #ChatbotTechnology #CustomerSupport #DigitalTransformation #AIinBusiness

cc: <a href="/DrFerdowsi/">Sahba Ferdowsi DO (conciergedoc)</a> <a href="/PerBBerggreen/">Per B. Berggreen ("Digital"Human)</a> <a href="/AmitChampaneri1/">Amit Champaneri</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

Stay ahead in digital growth by leveraging Performance Analytics for real-time insights into portfolio performance. Wealth advisors can minimize risks, identify growth opportunities, and prioritize resources efficiently. Learn more: bit.ly/4a2m3yR #FinancialServices

Stay ahead in digital growth by leveraging Performance Analytics for real-time insights into portfolio performance. 

Wealth advisors can minimize risks, identify growth opportunities, and prioritize resources efficiently. Learn more: bit.ly/4a2m3yR 

#FinancialServices
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Streamlining customer experience metrics across the organization for enhanced performance and progress. Via Gartner Rt Antonio Grasso #CustomerExperience #CXMetrics #OrganizationalPerformance #CXStrategy #CustomerFeedback cc: @LindaGras0 Tony Moroney

#Infographic: Streamlining customer experience metrics across the organization for enhanced performance and progress.

Via <a href="/Gartner_inc/">Gartner</a> Rt <a href="/antgrasso/">Antonio Grasso</a>

#CustomerExperience #CXMetrics #OrganizationalPerformance #CXStrategy #CustomerFeedback 

cc: @LindaGras0 <a href="/BetaMoroney/">Tony Moroney</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

There are multiple adverse effects that a company has to bear due to poor #CustomerExperience! The following #Infographic via Xoxoday will give you a fair idea of how detrimental it can be for any #Business. #CX #CustomerService #CustomerSupport #CSM cc: Antonio Grasso Eveline Ruehlin

There are multiple adverse effects that a company has to bear due to poor #CustomerExperience!

The following #Infographic via <a href="/thexoxoday/">Xoxoday</a> will give you a fair idea of how detrimental it can be for any #Business.

#CX #CustomerService #CustomerSupport #CSM

cc: <a href="/antgrasso/">Antonio Grasso</a> <a href="/enilev/">Eveline Ruehlin</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

#PerformanceAnalytics helps you make better decisions with faster insight into current patterns and trends​. Learn more about how ServiceNow Performance Analytics can be helpful: bit.ly/2Zj43jo. #FSO #FinancialServices #Automation #Business #CustomerExperience #CX

#PerformanceAnalytics helps you make better decisions with faster insight into current patterns and trends​. 

Learn more about how <a href="/ServiceNow/">ServiceNow</a> Performance Analytics can be helpful: bit.ly/2Zj43jo.

#FSO #FinancialServices #Automation #Business #CustomerExperience #CX
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Discover the 8 reasons why #Banks should partner in #Fintech! Via Silicon Valley innovation Center #BankingInnovation #FintechPartnership #DigitalBanking #TechInFinance #FinancialServices #FutureOfBanking #DigitalTransformation cc: Sahba Ferdowsi DO (conciergedoc) Per B. Berggreen ("Digital"Human) Amit Champaneri

#Infographic: Discover the 8 reasons why #Banks should partner in #Fintech!

Via <a href="/SVI_Center/">Silicon Valley innovation Center</a>

#BankingInnovation #FintechPartnership #DigitalBanking #TechInFinance #FinancialServices #FutureOfBanking #DigitalTransformation

cc: <a href="/DrFerdowsi/">Sahba Ferdowsi DO (conciergedoc)</a> <a href="/PerBBerggreen/">Per B. Berggreen ("Digital"Human)</a> <a href="/AmitChampaneri1/">Amit Champaneri</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Discover the 5 levels of #CustomerAwareness! Via MyWisdomLane #MarketingStrategy #CustomerJourney #CXInsights #BrandAwareness #TargetAudience #CustomerInsights #CustomerEngagement cc: Enrico Molinari #VivaTech2025 💙 #TechForGood 💙 wcrpaul

#Infographic: Discover the 5 levels of #CustomerAwareness!

Via MyWisdomLane

#MarketingStrategy #CustomerJourney #CXInsights #BrandAwareness #TargetAudience #CustomerInsights #CustomerEngagement 

cc: <a href="/enricomolinari/">Enrico Molinari #VivaTech2025</a> <a href="/Shi4Tech/">💙 #TechForGood 💙</a> <a href="/wcrpaul/">wcrpaul</a>
Xceltrait (@xceltrait) 's Twitter Profile Photo

Explore how #Metaverse advances #VirtualPayments across industries in this #Article by Financial Times! Read the article here: on.ft.com/3zZOmQH #FinTech #DigitalCurrency #Blockchain #Innovation #FutureOfFinance #TechTrends

Xceltrait (@xceltrait) 's Twitter Profile Photo

#Infographic: Learn the #Dos and #Donts of #CRM! #CustomerRelationshipManagement #CRMStrategies #CRMBestPractices #BusinessGrowth #CustomerEngagement #CustomerExperience #CRMTrends #EffectiveCRM cc: Cyril Coste #DigitalTransformation Linda Grasso

#Infographic: Learn the #Dos and #Donts of #CRM!

#CustomerRelationshipManagement #CRMStrategies #CRMBestPractices #BusinessGrowth #CustomerEngagement #CustomerExperience #CRMTrends #EffectiveCRM

cc: <a href="/CyrilCoste/">Cyril Coste #DigitalTransformation</a> <a href="/LindaGrass0/">Linda Grasso</a>