Can culture really drive performance? Wesley Epstein of Eggs Up Grill says yes. It starts with hospitality and a people-first mindset. Hear more: bit.ly/4lHLquP #LearningAndDevelopment #OrganizationalCulture #DigitalInnovation #AIInnovation #DisruptiveInnovation

Proud to sponsor this episode of Franchise Voice from [IFA]. Shawn Caric, VP at Smoothie King, shares lessons from 20 years in franchising and how brands are adapting to the next generation. 🎧 Listen now: bit.ly/4l2fsbl #FranchiseLeadership #Franchising

Going to CHART 108? Stop by the Resource Gallery to meet the Wisetail team: We’re ready to chat training at scale and supporting frontline teams. Learn more: bit.ly/455foSk #HospitalityTraining #EmployeeEnablement #OpsLeadership #CHART108 #LMS #CHARTTrainers

While undergoing a major rebrand and scaling, GoTo Foods needed consistency and flexibility without compromise. Here’s how they used Wisetail’s employee enablement platform to make it happen → bit.ly/4kNOlAN

Rolling out an #LMS across a fast-growing brand like Black Rock Coffee Bar? No small order. At #Intertek Wisetail, we built a phased, flexible rollout that worked for everyone from baristas to HQ. Learn more: bit.ly/3GWI87M #YoullBeAmazed #ITKPA14

Great frontline-focused conversations happened here! Our CHART 108 team connected with brands ready to unlock their potential. If you see us, come say hi! #FrontlineSuccess #CHART108 #CHARTTrainers Thanks to CHART for having us!

How do you innovate without losing your core? Mike Stasko at Sunny Street Café shares how leaning into catering as an extension of their strengths drove real growth. 🎧 Listen: bit.ly/3UuOPkt #OrganizationalCulture #DisruptiveInnovation #DigitalTransformation

Grateful to have been at CHART 108 with such a powerful group of hospitality leaders. Shoutout to CHART and everyone who joined our breakout session with @HotChickenDaves. This work matters, and you do it with heart. #CHART108 #HospitalityTraining #EmployeeEnablement

What fuels lasting innovation in a fast-moving industry? For Robin Robison at Thrive Restaurant Group, it’s curiosity that drives learning, connection, and smarter tech. More than a mindset, it’s a core value. Hear more: bit.ly/3GNhnTg #LearningAndDevelopment

🎙️ New Podcast Episode – Franchise Voice Ep. 48 Shawn Caric (Smoothie King & FLDC Chair) joins the show with a preview of the Franchise Leadership & Development Conference and insights on franchise development trends for 2025–26 — hosted by Jack Monson.🔗 Listen:

At CHART 108, breakout attendees were challenged by Dylan Bitticks of Dave’s Chicken and our own Kat Claypool. Their goal: make binge-worthy training videos using what they learned. It sparked great ideas and moments everyone in hospitality training can learn from. CHART

Great #training builds confidence—and that drives performance. With #Wisetail by #Intertek, frontline teams stay sharp, supported, and ready to lead. Explore how we help: bit.ly/44EmUoc #YoullBeAmazed #PeopleAssurance #LearningThatLasts #ITKPA15

For Julius Ridgley of Primanti Bros. Restaurant and Bar, it starts with authenticity. When learning reflects who you are, it becomes more than content. It becomes connection. Check out the discussion: bit.ly/4eqacg7 #LearningAndDevelopment #OrganizationalCulture

Can improv reshape hospitality training? 🎭 Audrey Benet of GuestCounts Hospitality shares how active learning & safe failure boost confidence, skills & engagement. Listen now: bit.ly/3HcO8JT #LearningAndDevelopment #OrgCulture #AIInnovation #DigitalTransformation

What makes a franchise a neighborhood favorite? Mike Stasko at Sunny Street Café shares how freedom for each location builds real, lasting guest connections. Listen: bit.ly/3UuOPkt #LearningAndDevelopment #OrganizationalCulture #DigitalTransformation

Are managers avoiding the tough talks that drive growth? Audrey Benet at GuestCounts shares how confidence, real feedback & open dialogue transform teams. Listen now: #LearningAndDevelopment #OrgCulture #DigitalTransformation

Frontline confidence comes from clear info at the right time. Mobile content management keeps SOPs, job aids, and updates at hand so teams can deliver consistent results. See how Wisetail Drive makes it possible: bit.ly/3HNYMqu #EmployeeEnablement #FrontlineSuccess

Curated learning paths. Easy access to resources. Clear milestones. Intertek #Wisetail helps Class 101 prepare franchisees for success, just as they prepare students for college. You’ll be amazed where you find Intertek. #Intertek #YoullBeAmazed #ITKPA23

What if failure became your team’s greatest growth tool? 🎭 Audrey Benet at GuestCounts shows how improv training sparks creativity, builds confidence & accelerates learning. Listen now: #LearningAndDevelopment #OrgCulture #DigitalTransformation

Are you a non-profit? You could get 3 years of our learning management system for free. Create, manage, and scale your training programs with ease. Apply for our #WisetailWorks grant today: bit.ly/3SSBRwn