Update 2:40pm AEDT
Our online, mobile and telephone banking services are working as usual for customers.

We’re sorry for the disruption and thank you for your patience during this time.

Update 1:30pm AEDT
We apologise to customers who have experienced issues with our services today.

Our mobile and online banking services are returning to normal. Some customers may continue to experience intermittent issues.

We’re aware that customers are experiencing intermittent issues accessing online, mobile and telephone banking. Our teams are working to fix the issue.

We're sorry for the inconvenience and will continue to share updates here.

Our mobile and online banking services are now restored and running as usual.

We want to apologise to all our customers who were impacted by the issue overnight. We recognise this took too long to resolve and we thank customers for their patience.

Update: 11:48pm AEDT: Our mobile and online banking services remain unavailable following a routine technology update earlier this evening.

We're still working to restore services for our customers and apologise for this experience.

Update: 10:40pm AEDT. Online and mobile banking remains unavailable. Our teams are continuing work on restoring services.

We’re aware that customers are currently experiencing issues accessing account information in online and mobile banking.

Our teams are working to fix the issue. We apologise for any inconvenience and will continue to share updates here.