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Wellness Resilence and Performance in Emergency Medicine

ID: 961795844495237120

linkhttp://wrapem.org calendar_today09-02-2018 02:56:13

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Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

What is compassion? ⁦Shahina Braganza⁩ thinks of it as empathy+ Addressing another person’s suffering, not just their pain. A behaviour rather than an attribute. ⁦wrapem⁩ #wrapem #compassion

What is compassion?
⁦<a href="/ShahinaBraganza/">Shahina Braganza</a>⁩ thinks of it as empathy+
Addressing another person’s suffering, not just their pain. A behaviour rather than an attribute.
⁦<a href="/WRAPEMtweet/">wrapem</a>⁩ #wrapem #compassion
Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

We are in a compassion drought in healthcare… 🔥 increased workload and demand 🔥 increased occupational violence 🔥 c*vid- physical/psychological barriers 🔥 moral injury Shahina Braganza wrapem #wrapem #compassion

We are in a compassion drought in healthcare…
🔥 increased workload and demand
🔥 increased occupational violence
🔥 c*vid- physical/psychological barriers
🔥 moral injury
<a href="/ShahinaBraganza/">Shahina Braganza</a> <a href="/WRAPEMtweet/">wrapem</a> #wrapem #compassion
Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

Patients usually communicate with us with emotion and we often reply with fact. It makes a big difference to start by acknowledging the emotional component of the patient’s symptoms. ⁦Shahina Braganza⁩ ⁦wrapem⁩ #wrapem #compassion

Patients usually communicate with us with emotion and we often reply with fact. It makes a big difference to start by acknowledging the emotional component of the patient’s symptoms.
⁦<a href="/ShahinaBraganza/">Shahina Braganza</a>⁩ ⁦<a href="/WRAPEMtweet/">wrapem</a>⁩ #wrapem #compassion
Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

The ‘tea’briefs will happen anyway as everyone needs to decompress and deactivate. This is the importance of regular, reliable and psychologically-safe hot debriefs. ⁦Una Harrington⁩ ⁦wrapem⁩ #wrapem #debriefing

The ‘tea’briefs will happen anyway as everyone needs to decompress and deactivate. This is the importance of regular, reliable and psychologically-safe hot debriefs.
⁦<a href="/DrUnaEM/">Una Harrington</a>⁩ ⁦<a href="/WRAPEMtweet/">wrapem</a>⁩ #wrapem #debriefing
Charlotte Durand (@char_durand) 's Twitter Profile Photo

‘EM docs complete 100 tasks per hour. 42% of those tasks are communication related, yet we hardly get any training in how to do this well.’ Dr Melanie Rule speaking about conflict and communication at wrapem

‘EM docs complete 100 tasks per hour. 42% of those tasks are communication related, yet we hardly get any training in how to do this well.’

Dr Melanie Rule speaking about conflict and communication at <a href="/WRAPEMtweet/">wrapem</a>
Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

🥸 Meant is not said. 🥸 Said is not heard. 🥸 Heard is not understood. 🥸 Understood is not done. wrapem #wrapem #communication

Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

Useful phrases for conflict conversations: 💬 building rapport 💬 seeking to understand 💬 making sure you understand 💬 setting boundaries 💬 finding solutions 💬 finding a compromise wrapem #wrapem #conflict

Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

Reflection: 💭 what is… (factual) 💭 think carefully/deeply & consider 💭 intent of learning 💭 relaxed and open Rumination: 😬 what if… (judgemental) 😬 go over in mind repeatedly 😬 negative emotions linked 😬 tense, fidgety, heightened wrapem #wrapem #reflection

Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

#wrapem performance optimisation in Noosa. What an incredible three days! 🧠 my mind is full of ideas 💗my heart is full of admiration 💡enthused to keep taking steps to improve staff wellbeing 🖇 connected with wonderful, inspirational women Thank you wrapem 💖

Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

What did we learn? 🥱 boreout in mastery ❌ if it’s not a “hell yes!”, it’s a “no” 💡 emotionally intelligent leaders ☘️ triple focus - self, others, system 💞 a job is what you do, a career is (part of) who you are 🪄 all transitions start with an ending 🎈 power of positivity

Laura Wilkie (@kiddr_7) 's Twitter Profile Photo

🧘🏼‍♀️ finding meaning/purpose 🦠 emotional contagion 🤗 learned/practised compassion 🗣 importance of regular feedback 💬 how to debrief 😵‍💫 understanding communication styles 👊🏼 conflict resolution 🎤 always time for karaoke/poetry!