What can retailers expect for the year ahead? We’ve launched a new report for retailers which features 12 industry predictions from leading experts in retail and consumer spending. hubs.li/Q011h6MR0 #retail #loyalty #customerexperience #openbanking #insights

The death of the loyalty card? Open Banking is likely to create a seamless experience for the customer when it comes to tracking and rewarding transactions. hubs.ly/Q010k0Yw0 #retail #retailreport #pointofloyalty #openbanking #fintech #marketing #customerexperience

In 2022, open banking will help retailers to better understand their consumers and give more insights into where shoppers are spending their money. Read Tanya Bowen's prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011khLs0

Retailers will see a decline in online sales over the coming year as consumers venture back to the highstreet. Read Tom Peace’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011k8kl0 #retail #loyalty #customerexperience #openbanking #data

If you’re a retailer using AI, expect your ethical approach to be under scrutiny in 2022. To stay ahead, retailers will have to start building ethics into everything they do. Read Steve’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011rFVP0

The customer is still king in 2022, and the bar will be set higher when it comes to delivering a great customer experience. Read m's prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011rHKQ0

With an excess of retail space, retailers will have the upper hand in 2022 when it comes to negotiating rent costs with their landlords. Read Jonathan De Mello's prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011rNrX0

In 2022, open banking adoption will explode to over 10 million as customers embrace account-to-account payments. Read Andries Smit's prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011rNtL0

Big retailers need to think like small independent retailers when it comes to the in-store customer experience. hubs.ly/Q010k0p30 #retail #retailreport #pointofloyalty #openbanking #fintech #marketing #customerexperience #loyalty

Individual targeting based on actual spend data will enable retailers to gain a better understanding of customers and in turn provide a personalised experience. Read George’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011rNBm0

Every retailer will have to ‘think like a fintech’ in 2022 as retailers and banks become more interconnected. Read Marie’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011rNs50

Supply chain issues, Brexit and Covid will create ripples of disruption in retail over the coming year. Read Ramzi’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011Mpzz0 #retail #loyalty #customerexperience #openbanking #data #insights

Retailers will use more open banking data in 2022 to gain a better understanding of their customers and in turn create an exceptional shopping experience. Read Sam’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011MB7y0

Reducing retail rents are expected to incentivise new store openings in 2022. Read Jonathan’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011Mp6C0 #retail #loyalty #customerexperience #openbanking #data #insights #economy #consumerspending

Say goodbye to traditional card payments, open banking is set to take over in 2022. Read Helen’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011MnB20 #retail #loyalty #customerexperience #openbanking #data #insights #economy

In 2022, we can expect to see a drop in online sales as customers go back to the high street. However bricks and mortar retail will never reach pre-pandemic levels. Read Tom’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011Mtds0

Retailers will need to take a long-term view when it comes to building customer loyalty based on consumer preferences. Read George’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011Mtgx0 #retail #loyalty #customerexperience #openbanking #data

Challenging economic times are coming, but those retailers who continue to put customer experience first will come out on top. Read Martin’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011MshT0 #retail #loyalty #customerexperience

An optimised presence both online and in-store can help to boost conversion rates. Read Helen’s prediction in our latest report, ‘Retail Predictions for 2022’. hubs.li/Q011MD4c0 #retail #loyalty #customerexperience #openbanking #data #insights #economy

Retailers must think less about their own separate ‘online’ and ‘offline’ strategies and instead consider third party platforms with a view to being present wherever the customer is. Read Melissa’s prediction in our latest report: hubs.li/Q011Mqr20