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Increasing volumes of attempted P2P fraud present heightened consumer compliance risks to banks. Banks should perform timely investigations of fraud and unauthorized transaction disputes and resolve them in accordance with applicable laws.

Effective fraud risk mgmt includes appropriate internal controls & open lines of communication between bank departments that research unusual activities. It’s critical for banks to promptly identify, investigate & resolve suspicious activities & potential fraudulent concerns.

Being informed is crucial when dealing with debt collection fraud. Under the Fair Debt Collection Practices Act, consumers are entitled to dispute a debt and request verification. Read about guarding against debt collection fraud. #safemoney occ.gov/safemoney/debt…

The OCC champions the use of AI to expand access to credit and other financial services. Banks should consider appropriate risk-based and technology-neutral principles as part of their governance and risk management of AI.

The OCC encourages public comment on the national banks and federal savings associations scheduled to be evaluated under the CRA. Learn more at occ.gov/news-issuances…

Acting Comptroller of the Currency Rodney E. Hood discussed the role financial literacy education plays in driving financial inclusion and participation in the financial system. Read his full remarks at occ.gov/news-issuances…

Taking swift and decisive actions when encountering an imposter scam can help protect your identity and financial well-being. Learn more about the warning signs of imposter scams. #safe money occ.gov/savemoney/impo…

The OCC released a list of Community Reinvestment Act performance evaluations that became public during the period of May 1, 2025, through May 31, 2025. occ.gov/news-issuances…

Read Acting Comptroller Hood’s remarks to learn how the OCC is actively fostering a financial system that is not only resilient, but resurgent. occ.gov/news-issuances…

New technologies can be important tools for community banks to meet customer demand, increase revenue, improve efficiencies & remain competitive. Submit comments to help the OCC better understand the obstacles of community bank digitalization. occ.gov/news-issuances…

The OCC’s Building Blocks Workshop designed for experienced and new community bank directors delves into key and current issues impacting bank supervision. View the workshop schedule, locations & register at occ.gov/workshops.

Mortgage fraud targets homeowners, often through misleading terms or fraudulent loan applications. Read about the common methods of mortgage fraud and how to report it. #safemoney occ.gov/safemoney/mort…

Federal preemption is a cornerstone of the dual banking system. Where there is a conflict between the requirements of state and federal law, the Supremacy Clause of the U.S. Constitution is clear – state law is preempted. occ.gov/news-issuances…

The OCC’s Financial Health Resource Directory for national banks and federal savings associations provides useful information and resources that can assist banks with outreach to consumers who may be considered unbanked or underbanked. More info at occ.gov/topics/consume…

The OCC’s Risk Governance Workshop designed for bank directors and senior management provides common methods for how to identify, measure, monitor and control risk. View the workshop schedule, locations & register at occ.gov/workshops

The OCC employs risk-based supervision, tailoring oversight to each bank’s size, complexity, and business model. This ensures that every institution is evaluated based on its individual profile—not a rigid template.

Older adults who experience financial exploitation can lose their life savings and financial security. Learn about elder financial exploitation, how to avoid it and how to report it. #safemoney occ.gov/safemoney/elde…

Payments fraud inflicts significant harm on consumers, businesses and financial institutions. The OCC seeks comments on potential actions to mitigate payments fraud. More info at occ.gov/news-issuances…

The OCC’s Capital Markets Workshop explores current topics and risk themes, such as rising interest rates and deposit costs, investment portfolio depreciation, and margin compression. View the workshop schedule, locations & register at occ.gov/news-events/ev…

The OCC uses enforcement actions to require banks to correct deficiencies or violations and reinforce individuals’ accountability for conduct regarding the affairs of a bank. Read about the actions announced in June 2025. occ.gov/news-issuances…