We've identified four ways your business can become more agile to better respond to both internal and external opportunities and threats. Follow the link below to find out more. bit.ly/38OaWuz #businessagility #businessinvestment #blog

So, you're collecting data on your customers and prospects. Great! Your next steps should be to analyse and apply that data. That determines just how useful said data can be in improving your overall customer experience 👍🏼 Learn more via the link below. bit.ly/3zu8nZl

How can food manufacturers build an effective digital strategy? Our D365 Business Central Food Consultant Andrew Newton digs deeper. Follow the link below for more detail: bit.ly/3jWzgkg #digitalstrategy #manufacturing #foodmanufacturing #d365

If you're in the food industry and thinking of taking on a new transformation project, it isn’t just the technological side you should be thinking about. Here's a preview of what our experts have to say… Tune in for the full podcast coming tomorrow! #foodindustry #podcast

What's the difference between an on-premises system and a cloud-based system? Aptean's Channel Development Partner Rik takes us back to basics. Want to demystify the cloud even further? Follow the link below: bit.ly/3kwuMRI #clouderp #erpsoftware

Excellent customer service is when you meet and exceed your customer's expectations. We've come up with the 10 do's and don’t's… Click below to find out more: bit.ly/3BUkssm #customerservice #customerexperience #blog

What skills and capabilities are required to run a successful digital transformation and where can they be found? In episode 13 of ColumbusCast, our business transformation experts break down the answer. Tune in below for the full episode 🎙️ bit.ly/2XMd9EE #podcast

Today sees the introduction of Natasha's Law after its announcement by the government 2 years ago. We explore what processes and functionalities needed to change below: bit.ly/3D4yxUI #foodmanufacturing #foodindustry #manufacturingoperations #natashaslaw

Why is the global supply chain currently under so much pressure? #supplychain #supplychainmanagement

A common misconception is that value has to be financial. But not necessarily. It could be better user experience, process efficiency, employee morale…the list goes on. Tune in below for episode 6 of the ColumbusCast podcast🎙️: bit.ly/3DaQukA #DigitalTransformation

Did you know that downtime can cost organisations an average of £4,000 a minute or £240,000 an hour? Learn more about what a Managed Services Provider can bring to your organisation below: bit.ly/3oLgQ8G #managedservices #businessapplications

In episode 11 of the ColumbusCast podcast, our Food Consultant Andrew Newton shared his insights and lessons he's learnt over his 20-something years in the food industry! For example, did you know manufacturers start planning for Christmas stock in June? 🎅☀️ #foodindustry

Looking to improve your customer experience by streamlining a particular process (or processes)? Always keep your customers and their needs at the core. Hear more from Steve at the ColumbusCast podcast below! 🎙️ bit.ly/2WUnOgl #customerengagement #customerexperience

Before you can help your customer, you must understand them. That makes empathy a crucial trait of a good customer service or sales representative. But can it be taught? Follow the link below to learn more: bit.ly/3zZFDZK #customerservice #customerengagement

A CRM system can benefit a business of any size and industry. But you need to ensure you're not just implementing the right one but also doing it at the right time. We've identified 7 key signs that it may be time⏰ Follow the link below: bit.ly/3EHDp3Q #crmsystem

89% of consumers have been reported to have moved to a competitor based on poor customer experience, emphasising the importance of meeting customer expectations. We've come up with 3 tips to help you improve customer satisfaction... bit.ly/3F1PrFk #customerexperience

The growing complexity and globalisation of food supply chains means tracing products successfully is more vital than ever for food safety and quality. Our experts discuss more in episode five of the ColumbusCast podcast... bit.ly/3oYeJyF #supplychainmanagement

So you can make your ERP implementation as smooth as possible our ERP and Business Solutions specialist, Matt Drewett answers your frequently asked questions. Follow the link below to learn more: bit.ly/2XK6g6J #DigitalTransformation #ERP

Excellent customer service is fundamental to your business and fundamental to driving sales. Our guide examines the key elements needed to keep your customers for life. Follow the link below to discover the guide: bit.ly/3vWgT3e #customerservice #customerexperience

It's now been a month since Natasha's Law came into full force for all food businesses, but how does this impact your production capabilities? Learn more about the new requirements for your food business below: bit.ly/2YJF5cy #foodsafetyandhygiene #natashaslaw