Did you know that automating your email responses can significantly enhance efficiency and productivity? Book your discovery call now! bit.ly/solidrockconsu…
#SolidRockConsulting #workforcemanagement #customerexperience #employeeexperience #SBBT #smallbusinessowners #Customer

Protecting your customers' privacy is non-negotiable. 🛡️ Did you know that customer conversation privacy is crucial? Don't take risks with their safety and trust. Prioritize privacy at every turn. Book your discovery call now!
#SolidRockConsulting #workforcemanagement

Last chance! Join us TOMORROW at #EnterpriseConnect2024 , 9 am EST for an exclusive session with Juanita Coley. Let's redefine workspaces and shape the future of work together! Secure your spot now!
Register now: bit.ly/JuanitaColeyat…
#EmployeeEngagement #workforcemanagememt

Say goodbye to manual spreadsheets with CommunityWFM! Watch the full episode of Demos On Demand #customerexperience #customerexpereince #callcenter

Time is ticking! ⏳ Don't let the opportunity slip away! Join us on March 27th at #EnterpriseConnect2024 9 am EST for an enlightening session with Juanita Coley, as we delve into the dynamic world of redefining workspaces.
Register now: bit.ly/JuanitaColeyat… #EX #CX #wfm

Optimizing handle time and guaranteeing flawless customer interactions across all channels require a comprehensive understanding of ACW.

Check out our Tipsy Thursday on YouTube here 👉 youtube.com/watch?v=HlGoWY…

#ex #cx #workforcemanagement

New blog is up WFM Tipsy Thursday What is ACW and should we be tracking it?
Read full blog here: solidrockco.net/what-is-acw-an…
#thewfmpeople #workforcemanagememt #wfm #customerexperience #CX #employeeexperience #EX #solidrockconsulting #SRC

Explore how to enhance employee experiences in today's evolving landscape with Juanita Coley. Register Now bit.ly/JuanitaColeyat…
#EmployeeEngagement #workforcemanagememt #SolidRockConsulting #TheWFMPeople

Discover the future of work at #EnterpriseConnect2024 ! Join Juanita Coley on March 27, 9 am EST for insights on redefining workspaces through WEM trends. Don't miss this chance to revolutionize employee engagement and customer experiences. Register now: bit.ly/JuanitaColeyat…

Daniel is excited about the business outcomes of the Verint CX Bots

Have you been saying…. Give me EASY access to my data?!?!! Well here you have it. Verint has heard and answered you… #contactcenterwhisperer #thatwfmgirl #verintanalyst

David and Jamie walking us through BOT demos Verint impressive for what this means for CX automation.

These bots Verint is releasing is amazing 👀👀 #verintanalyst

It’s almost that time!!!

Super excited to connect and talk through making transformative WFM impact!

Win prizes, live webcasts, visit booths, download ‘SWAG BAGs', during the #WFO Virtual Conference from #crmxchange S W P P & QATC. 10/31-11/10. analytics @callminer, NICE @verint NICE CXone Balto bit.ly/48AOZNe Juanita Coley

“We don't want to solve world hunger, we want to solve the problems we can solve so other people can solve world hunger”

Check out the full interview here 👉 hubs.ly/Q025G3fV0

#Zoomtopia #ContactCenterWhisperer #ThatWFMGirl #WomenInTech #MrsCorporateAmerica

Don’t mind me I’m just hanging out with the cool kids at #zoomtopia