Tamsin Dollin (@tamsindollin) 's Twitter Profile
Tamsin Dollin

@tamsindollin

Director, Product Marketing, NICE CXone. Unapologetically Canadian. Loves Scrabble, a good laugh, and cover songs. Performs her own stunts.

ID: 1244627471376551937

calendar_today30-03-2020 14:08:17

742 Tweet

70 Followers

28 Following

Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Great supervisors don’t just oversee—they elevate. Here’s how trust, data, and smart oversight create high-performance teams👇 bit.ly/3Hgiz1y #CX #Leadership #TeamPerformance sprou.tt/17b9nikUum8

Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Exponential consumers set the new standard: always connected, highly informed, & demand seamless experiences across each channel. Read what #CX experts Shep Hyken and Colin Shaw say about what it means to meet people everywhere. bit.ly/4pFwH5X NiCE #IgniteCXInsights

Exponential consumers set the new standard: always connected, highly informed, & demand seamless experiences across each channel.

Read what #CX experts Shep Hyken and Colin Shaw say about what it means to meet people everywhere. bit.ly/4pFwH5X
<a href="/NiCEltd/">NiCE</a> #IgniteCXInsights
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

The future of CX won’t wait. Neither should you. Join NiCE + Cognigy on Nov 12 to see how global leaders connect data, insights, and workflows to Unleash AI + Reimagine CX. 👉 Register now: bit.ly/4qj2olT #UnleashAI #ReimagineCX #createaNiCEworld

The future of CX won’t wait. Neither should you.

Join NiCE + Cognigy on Nov 12 to see how global leaders connect data, insights, and workflows to Unleash AI + Reimagine CX.

👉 Register now: bit.ly/4qj2olT

#UnleashAI #ReimagineCX #createaNiCEworld
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Experience how #AIpowered #CX drives enterprise growth at NiCE's Unleash AI. Reimagine CX. Hear from global leaders and analysts, see live demos, and discover how AI-powered CX is making enterprises more efficient, more profitable, and more loved: tinyurl.com/2nwa4sa9

Experience how #AIpowered #CX drives enterprise growth at NiCE's Unleash AI. Reimagine CX.

Hear from global leaders and analysts, see live demos, and discover how AI-powered CX is making enterprises more efficient, more profitable, and more loved: tinyurl.com/2nwa4sa9
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

By 2026, #AI will set the #CX winners apart – will you be one of them? This new guide, CX 2026 Trends: Top Strategic Insights, breaks down the shifts shaping tomorrow’s customer experience and how to turn them into growth. nice.com/lps/2026-CX-Tr…

By 2026, #AI will set the #CX winners apart – will you be one of them? This new guide, CX 2026 Trends: Top Strategic Insights, breaks down the shifts shaping tomorrow’s customer experience and how to turn them into growth. nice.com/lps/2026-CX-Tr…
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

39% of #CXleaders will boost CX budgets above inflation in 2026. Are you spending in the right places? See how your peers cut waste, fund growth, and scale AI-powered CX in Forrester’s 2026 Budget Planning Guide. bit.ly/4oO3HrB Forrester

39% of #CXleaders will boost CX budgets above inflation in 2026.

Are you spending in the right places?

See how your peers cut waste, fund growth, and scale AI-powered CX in Forrester’s 2026 Budget Planning Guide. bit.ly/4oO3HrB

<a href="/Forrester/">Forrester</a>
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

NiCE Cognigy launches AI Ops Center, ensuring AI workforce reliability at scale. A real-time command center that keeps AI Agents always-on and trusted. Learn more: bit.ly/4n6G8J2 #CustomerExperience #AI #AIOpsCenter

NiCE Cognigy launches AI Ops Center, ensuring AI workforce reliability at scale.

A real-time command center that keeps AI Agents always-on and trusted.

Learn more: bit.ly/4n6G8J2

#CustomerExperience #AI #AIOpsCenter
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Agentic #AI is redefining customer experience faster than any innovation before it. Discover five ways to get ahead in the latest #IgniteCXInsights - and register for our upcoming virtual event to see agentic AI in action. bit.ly/4oKgsDp sprou.tt/1QxN34ud0Xk

Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

We’re thrilled to announce that Forbes has once again named NiCE among the World’s Best Employers 2025 and World’s Top Companies for Women 2025! Discover how we’re building a NiCE world, and how you can be part of it: bit.ly/44ycB3B

We’re thrilled to announce that <a href="/Forbes/">Forbes</a> has once again named <a href="/NICELtd/">NiCE</a> among the World’s Best Employers 2025 and World’s Top Companies for Women 2025! Discover how we’re building a NiCE world, and how you can be part of it: bit.ly/44ycB3B
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

I'm so excited to share that NiCE was named a 2026 TrustRadius Buyer’s Choice Award winner! 🏆 Want to see why people choose NiCE? Check it out: bit.ly/4epUKQW

I'm so excited to share that <a href="/NiCEltd/">NiCE</a> was named a 2026 <a href="/TrustRadius/">TrustRadius</a> Buyer’s Choice Award winner! 🏆 Want to see why people choose NiCE? Check it out: bit.ly/4epUKQW
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Always great to see our customers shine. Fairstone Bank shows how giving people choice really changes the experience. Proud to be part of the work we do at NiCE. Get the full story: nice.com/resources/fair… #createaNiCEworld

Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Last week, I tuned in as NiCE and NiCE Cognigy went live at Unleash AI. Reimagine CX, and it was seriously impressive. If you missed it, you can still catch the full experience on-demand 👉 bit.ly/4r4A1Z1

Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

I'm excited to announce that NiCE has been named a Leader in the IDC MarketScape European Contact Center-as-a-Service Vendor Assessment 2025 Vendor Assessment! Read more: bit.ly/4o9TVzd

I'm excited to announce that <a href="/NiCELtd/">NiCE</a> has been named a Leader in the <a href="/IDC/">IDC</a> MarketScape European Contact Center-as-a-Service Vendor Assessment 2025 Vendor Assessment! 

Read more: bit.ly/4o9TVzd
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Proud moment for NiCE as we welcome Arun Chandra as our new COO. His leadership experience from Disney, Meta, and HPE, combined with his deep understanding of customer experience transformation, will be a huge asset to our teams worldwide. Welcome aboard, Arun!

Proud moment for NiCE as we welcome Arun Chandra as our new COO. His leadership experience from Disney, Meta, and HPE, combined with his deep understanding of customer experience transformation, will be a huge asset to our teams worldwide.

Welcome aboard, Arun!
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

Acting on customer intent before a request even comes in is a real shift in CX. It depends on signal quality, connected systems, and clear decision logic. That foundation determines whether proactive service works. How close are you to that level of readiness?

Acting on customer intent before a request even comes in is a real shift in CX.

It depends on signal quality, connected systems, and clear decision logic.

That foundation determines whether proactive service works.

How close are you to that level of readiness?
Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

We've been named to Fast Company’s Most Innovative Companies of 2026, ranking #11 in Applied AI. Isn’t that NiCE? A proud moment for the team building this every day. bwnews.pr/4swPUrz #FCMostInnovative Fast Company

Tamsin Dollin (@tamsindollin) 's Twitter Profile Photo

The NiCE World agenda is live. Step into 100+ sessions across four focused neighborhoods, plus hear real-world stories from organizations already making this work. Early bird ends April 17: bit.ly/48j9tvD #NiCEWorld26 #createaNiCEworld

The NiCE World agenda is live.

Step into 100+ sessions across four focused neighborhoods, plus hear real-world stories from organizations already making this work.

Early bird ends April 17: bit.ly/48j9tvD

#NiCEWorld26 #createaNiCEworld