Curious about agentic AI, but don’t know where to start? Our VP, Head of Delivery & Client Success - EMEA, Maha Perumal breaks down what agentic AI is & where it fits within today’s customer experience landscape in CSM Magazine. ttecd.co/4jrXtKK

ServiceNowUKI: Over £25k raised ✅ Pitch-perfect teamwork ✅ Support for two vital charities ✅ Thanks to UP3, NewRocket, LLC, TTECDigital & ApplePrint&Creative for backing our charity match at Reading's home Stadium 💪 Prostate Cancer UK & #ANDYSMANCLUB, this on…

"Grateful for the chance to spotlight the growing partnership between Microsoft and TTEC Digital this week in Atlanta at the annual Healthcare Contact Center Times Conference." — Connor Flanagan, US GTM Business Leader at Microsoft #HCCT25

Heading into day three of #CCW25 energized by everyone who is creating the future of the CX industry—right now.⚡Yesterday’s sessions about creating digital-first, human-centric CX were amazing - can’t wait to continue talking about optimizing CX at the point of conversation!

Today's conversations are inseparable from the customer experience technologies that support them. That's why we've built our business around helping clients apply powerful technology and proven CX strategy together.

What do we believe here at TTEC Digital? Conversations matter. The best build loyalty. And the worst? Create d i s t a n c e. Technology is reshaping conversations. Connections must feel human. That’s why we do what we do: optimizing CX at the point of conversation. 💙

We’ve been named a top consulting firm by The Consulting Report! We’re so proud of our team on achieving this recognition and wanted to take a moment to reflect on this accomplishment! ttecd.co/3ZY7FE2

Wishing you and yours a happy and safe Fourth of July!

"We are committed to creating meaningful, inclusive, & sustainable impact, empowering individuals through tech, education, & employment. Through initiatives like Digital Dev Academy, we're equipping young people w/ the tools to thrive." - CEO Dave Seybold ttecd.co/46KzpzT

Flagship builds homes & improves & maintains them for people in need. Flagship’s vision was to create a Customer Service Hub that put customers at the heart of every interaction. 💙 Learn more about how they did it: ttecd.co/40lLveY

“We seek to help emergency services reinvent citizen exp. ... We have worked partner TTEC Digital to reduce 101 call wait times from 25 min to 10 sec & prioritise vulnerable calls.”–Grace Blake-Turner, Head of UK Public Safety at Amazon Web Services in EST magazine: ttecd.co/46Q7hLN

Our work blending cutting-edge tech with empathy to deliver transformative customer experiences to clients has been recognized by CRN, who’ve named us in their 2025 Top Solution Provider 500! We’re proud to be at the forefront of AI innovation! 🌟

Listen in as Jordan Mohler, our Director of Innovation on our Amazon Web Services Team, talks about what all businesses are grappling with right now: identifying the best place for AI to fit into their customer experience *and* deliver empathy.