Finance Year-End Close Schedule The Troy Financial Services division requires downtime on the administrative systems to close the 2024-2025 fiscal year. For more information visit sos.troy.edu

The SANS Cybersecurity Training platform is currently experiencing intermittent issues. We are actively working with support team as they find a resolution.

We have confirmed that the intermittent issues with the SANS training platform that impacted the ability to launch training modules has been resolved.

The Financial year-end close is now complete. Colleague & Self-Service are now available.

Configuration Manager Issues We are aware of multiple issues with Configuration Manager, including Software Center application deployments. Our support rep has been notified and support tickets created. sos.troy.edu

The Colleague (Datatel) LIVE system and Troy University Self-Service will be unavailable on Tuesday, December 23rd, 2025, for scheduled maintenance activities. This outage will NOT affect your Trojan email or the Canvas course management system. sos.troy.edu

A power issue at Fraternity Village has prompted an internet outage. Physical Plant has been contacted about the power issue. sos.troy.edu

The San Antonio, TX Support Center is experiencing an interruption of network and telephone services. A fiber cut has been discovered within the building and is related to construction work. We are waiting for the service provider to provide an ETA for repair.

Microsoft 365 is experiencing an issue that is affecting our scan to email capabilities. Microsoft has started implementing fixes for their affected services but some effects are still being seen.

Email notifications from Formstack may be impacted by an outage affecting submission notifications and other alerts. Intellistack is working to resolve the problem as quickly as possible.

Microsoft 365 services have been restored.

Intellistack has resumed normal operations and will continue to monitor the performance of Formstack email notifications.

For the safety of our staff and students, the Atlanta, San Antonio, and Sumter support centers are closed today, January 26. Our staff at these locations are working remotely.

Please be aware that the Dothan, AL campus is experiencing power issues causing disruption to Internet, Network, and Phone services at this time.

The power issues at the Dothan Campus have been resolved.

Please be advised San Antonio Phone and Internet is back online.

We are experiencing an issue with Self-service. We are working to resolve. For more information visit sos.troy.edu.

Please be advised there is an issue currently with the Internet service for the Coleman Center at the Troy University Dothan Campus location.  We have engaged the ISP provider and will update when new information is provided. sos.troy.edu

The Self-Service issue has been resolved.

The Internet service issue for the Coleman Center has been resolved.