The release of #ChatGPT has created an environment where SMB can access #ArtificialIntelligence without the barriers to entry that have existed. I see this revolutionizing #customerservice and creating stronger #customerexperience for all of us.

I’m excited to talk and discuss the most recent trends in CX tooling with Craig! Craig Stoss is one of the very knowledgeable experts in CX tooling.

A few ideas to nudge your customers to more success. #customersupport #customerexperience #supportability tiktok.com/@cscxtips/vide…

Join us to see how #ChatGPT and #AI are revolutionizing #customerexperience March 30th 1pm PDT vm.tiktok.com/ZMYxoxwf4/

I am so excited to be speaking with Kodif about how #ai and #chatgpt are going to completely change the way we deliver #customerservice. Join us on March 30th at 1pm PDT! tiktok.com/@cscxtips/vide…

Tune in to learn about the latest tools and trends in CX!

When have you *ever* wanted "The industry standard experience" as a consumer? Never. #customerexperience #customersupport #benchmarks vm.tiktok.com/ZMYQnHxHA/

gatesnotes.com/The-Age-of-AI-…

Your problem isn't the problem. The problem is executing to fix the problem. We can all list 5 things we know are wrong/broken, know can be fixed and just live with. So the broken thing isn't the issue. The problem is in the fix execution. That's where most people fail.

"Any company can add incredible value by using data to streamline its processes, inform customer interactions, shape product development, and mitigate issues altogether." My latest for Salto #data #customerservice #customerexperience #zendesk salto.io/blog-posts/how…

Gathering data means nothing if you’re not leveraging it effectively. Check out this post by #Zendesk expert Craig Stoss to learn how to connect data for a better CX, reduced handling times, and more: hubs.ly/Q01K8GQ10

I was at the Support Driven conference this week and got a chance to get some quick #customerexperience and #customersupport #leadership tips from the amazing Mathew Patterson Matt Dale and other! tiktok.com/@cscxtips/vide…

I am speaking about the AI tech landscape for #Customersupport, #Customersuccess and #CustomerExperience Teams on April 18th at 2pm EDT. We'll discuss tools and features that exist today to help create your #artificialintelligence strategy! RSVP Here: cx-heroes.circle.so/c/cxl-peer-gro…

Knowledge is not a zero sum game. Too many people hoard knowledge as if it's their secret sauce that makes them successful. But knowledge sharing makes everyone successful. I don't become less successful by helping you acheive success.

Fact: there is no "perfect" #CustomerExperience. There are always going to be opportunities to grow and get better. PartnerHero's Free CX Maturity Model will take 5 mins and will provide you valuable guidance on #CXstrategy hubs.ly/Q01KSSs90 #customersupport #maturitymodel

It's 2023, LLM's are generating clear, human-sounding speech mimicking anyone in the world's voice and yet I still have to listen to a voicemail I receive 10 times because it is so grainy and fuzzy I can't make out the name, number, or company... *sigh* #telecommunications

We are ALL measuring #CustomerExperience Wrong. Our focus is not on CX at all in most cases. We focus on performance of our people (#sales, #support, #BDR, #marketing) and assume that translates to a positive CX. tiktok.com/@cscxtips/vide… partnerhero.com/blog/we-are-me…