Stop playing catch-up and start looking ahead. 👀 Download Gartner’s Market Guide here ⏬ and discover why Sparkcentral is one of the representative vendors to watch in 2020. sparkcentral.com/gartner-market…

These 50 customer service software tools for customer support streamline your customer support services, from customer relationship management to social media customer support. - zpr.io/HnKZ4 #customerservice

According to Gartner, “Emerging Technologies Expected to have the biggest impact on customer experience in the next three years” 📈 Explore Gartner’s Market Guide 2020 here to build a top-notch digital CX. bit.ly/37Ryw8r #cx #customerservice #customercare

Have you already considered a messaging-first strategy for your brand? 💬 Meet our first speaker: Mark McDonough, Director Digital Services at Concentrix Concentrix, who's on a mission to enable low effort and convenient experiences. Sign up here. ⏩bit.ly/3etlYq6

Check it out ⏩ We made the SupportBee list of “50 Best Customer Service Software Tools for Customer Support” 🙌🏻 supportbee.com/blog/best-cust…

Why do you need WhatsApp in #Insurance right now? ✅Saves time & money ✅Improves customer satisfaction ✅Reduces customer agents workload Check out our #InsurTech solution & deliver effortless customer service. 👉🏼bit.ly/2CK2bVz

[REMINDER] 👉🏼You can still sign up for our webinar with Concentrix tomorrow! 🎓 Our CEO, Christoph Neut and Mark McDonough, Director Digital Services at Concentrix will make sure you've got all the insights to get started! 🚀 bit.ly/2Zlr8hK

Did you know? 🧐 Sparkcentral was voted 'Easiest to use in 2020' this summer by G2! 🙌🏼 ⏩ bit.ly/3lER1mR #CX #CustomerService #SaaS #ContactCenter #ContactCentre #Messaging

Solve queues of calls in your contact center! 📞 Let customers choose to transfer to a messaging channel or chat. 💬 #CallDeflection #Messaging #CX #ContactCenter #CustomerExpierence #CustomerService

Delivering an excellent customer experience? Download our guide for WhatsApp in Insurance here ⏬ and discover how to get ready for your future customers. 🚀 sparkcentral.com/insurance #InsurTech #CustomerService #CustomerExperience #Insurance #WhatsApp #WhatsAppforBusiness

ContactCenterWorld.com is searching for the top movers and shakers of the Contact Center Industry! 🔍 Take one minute and vote for Sparkcentral here! 👉🏼 bit.ly/3hTOdiy #contactcenter #contactcenterworld #customercontact #customerservice #customercare #industryexperts

Wow! Our customer World Food Programme just won the Nobel Peace Price 2020. 😍 Congratulations from the whole team at Sparkcentral for this well deserved recognition! 🏆 #nobelpeaceprize #nobelprize2020 #nobelprize

Now online sales are booming, so are your calls, emails and messages. 📬 Time to provide online shoppers with excellent customer experience! ⏬ sparkcentral.com/retail-in-2020/ #CX #CustomerService #SaaS #ContactCenter #CustomerJourney #Messaging #WhatsApp #FacebookMessenger #WeChat

Curious about the use of WhatsApp in Logistics?👇🏽 ✅ Learn all about our best practices for WhatsApp in Logistics. ⏩ Download your free guide here: lnkd.in/dUS-Fq6 #whatsapp #logisticsindustry #logisticstechnology #strategy #CX

2020: what a year! Curious what next year will have in store? Our experts collected 6 trends to keep in mind for 2021. #CX #messaging #customerexperience #trends2021 #socialmedia sparkcentral.com/trends-for-cus…

It’s a big day for the Sparkcentral team. We’re officially Owls in the @Hootsuite nest 🦉 #Hootsuitelife Here’s what you need to know about the acquisition: sparkcentral.com/hootsuite-acqu…

Set service level goals to create effortless experiences for your customers, monitor your performance and keep your agents on track. 📈 ➡️ ow.ly/fYyL50DCz0A

Discover how Odette Lunettes, a Belgian eyewear label, delivers an exceptional e-commerce experience with Sparkcentral by Hootsuite ▶️ow.ly/qyPE50DJpAu #CX #CustomerCare #ContactCenter #Messaging #Ecommerce

If social does one thing well in 2021 - it’s helping organizations stay connected to their most loyal and dedicated customers. 🥰 But there's more! Hootsuite's global report shines a light on the top trends impacting your brand. ⬇️ ow.ly/ICiQ50DQkmI

Customer Care interactions are set to increase by 40% in 2021. Make sure you're available for customers on their favorite social media and messaging channels 📲 ow.ly/jAPW50Ec3sV