⚠️ Our online service, MyAccount will be unavailable from 6pm to 7pm tomorrow (Wednesday 9 April) due to planned maintenance. We encourage users to use the service away from this time. 📱 For emergencies during this time please call us: southernhousing.org.uk/contact-us Please note: our

We're signing off here on X for the Easter bank holiday weekend from 4pm & will return on Tuesday 22 April from 9am to answer online enquiries. 📞 For emergencies please call us. 🖥️ For all other enquiries please use our online services. Further contact details available here

Want a chance to win a £50 Amazon voucher? It’s easy! 😃 Take our short survey about social media to be entered into our free prize draw*. Here's the survey link 👉housingfeedback.qualtrics.com/jfe/form/SV_9F… Your feedback will help us to deliver the digital content you want to see online. *T&Cs

We're signing off for the bank holiday weekend from 4pm & will return on Tues 6 May from 9am to answer online enquiries. 📞 For emergencies please call us. 🖥️ For all other enquiries please use our online services. Further contact details available here

⚠️ Reporting repairs through Online Account (our service for residents living in a home managed previously by SHG) will be unavailable from 4pm Friday 16 May until 9am Monday 19 May due to planned maintenance. We encourage users to report repairs online away from this time. 📞

Tom Paul Southern Housing sets out the seven key categories of new financial solutions targeting the housing sector, from disposals to guarantees to tax breaks for #SHFinance conference. But complexity can be its own enemy he says Social Housing #SocialHousingFinance #UKhousing

Something new is coming... Our brand-new resident portal, where you can manage your rent account, contact us and log repairs all in one place, is due to launch on Monday 2 June. ⚠️ As part of this work, we’re making some changes that will impact how you can contact us. ➡️Our

Our work to move to our new Online Account is progressing well and MyAccount is permanently closed. Former Optivo residents are being moved over, and sign-up emails are being sent out now. 💻 Payment issues? We're currently experiencing temporary issues with processing rent and

Our new Online Account is here! 🔗 You can register & log in here: portal.southernhousing.org.uk If you were previously using our MyAccount service, please check your emails for new login details. We sent these out before Monday 2 June. Please note: We’re still working hard to

We’re really pleased to say all issues previously reported have now been resolved.✅ We hope you enjoy using the new Online Account! 🔗 Register & log in here: portal.southernhousing.org.uk

Thanks to feedback from our Resident Scrutiny Panel, we’ve made our website clearer, easier to use and more resident-focused🙌 From better navigation to smarter processes behind the scenes, we've made a number of improvements already and further enhancements are planned and on

☀️As the heatwave continues across the UK, you might be considering having a BBQ. But for everyone's safety, please remember - never light a barbecue on a balcony or indoors. 🔥In 2023, a fire in one of our buildings in London was caused by a balcony BBQ. Thankfully nobody was

Our resident portal, Online Account will be unavailable from 5pm Friday 27 June until 8am Monday 30 June as we make some essential system updates. If you need to make a payment during this time you can find details on alternative ways to do this on our website:

We're aware of a problem affecting our telephone lines. ⚠️ We're actively looking to resolve this issue and will keep you updated here on X. 🔨 In the meantime, if you need to get in touch with us about anything that isn’t urgent we encourage you to use our Online Account

✅Our telephone lines are now working as normal. You can call us as normal on 0300 303 1066. 📱 We're experiencing a higher volume of calls at this time, so if you need to contact us about something that is not an emergency we encourage you to use our Online Account service.🔗

This is great advice from Action Fraud about being aware of scam emails and text messages 👇 If you feel that a text, phone call or email you’ve received is suspicious, we encourage you to always trust your instincts. And it's important to know that at Southern Housing we’ll

Our resident portal, Online Account will be unavailable tomorrow (Thursday 31 July) from 6pm to 6.30pm while we make planned system updates. If you need to make a payment during this time you can find details on alternative ways to do this here on our website:

Our resident portal, Online Account will be unavailable today (Tuesday 5 August) from 6pm to 6.30pm while we make planned system updates. If you need to make a payment during this time you can find details on alternative ways to do this on our website: southernhousing.org.uk/pay