For up to date information on any current issues, please head over to SoFi 👇

We want to keep your personal information safe (and off Twitter), you can reach out to us here: 💻 Sofi.com/contact-us/ 💬 Live chat with our team: us.sofi.com/chat 📞 Speak with customer service: 855-456-7634 🔎 Find answers on the help center: us.sofi.com/HC

An email was sent today by the SoFi team in error to many of our members. Don’t worry it is not a phishing attack and an IRA has not been wrongly created in your name. We’re sorry for the inconvenience and appreciate your patience!

SoFi customer service will be closed on January 1 and January 2 in observance of the New Year holiday. We will resume normal hours of operation on January 3. Have a happy and safe New Year! 🪩

An email update about SoFi Debit cards was sent to some people who don’t have a debit card. We apologize for the confusion and can confirm this was sent in error. This was not a phishing attempt, and SoFi’s systems are secure.

@RamonHalloun Bill Haslam Stay tuned, Ramon! We hope to expand into more states soon. Learn more here: bit.ly/2jw9Fj5

@Librynth SoFi Hi Cindy - you can find it here: sofi.com/blog/sofi-2017…

@Librynth Sorry for the confusion Cindy! We understand now what you're looking for. Send us an email at [email protected].

@NateSander1 Hi Nate - if you DM us your address, we're happy to get you removed.

@goldracoony We do not originate loans and only lend to graduates, but hope you check us out down the road!

@Steph_Colombo Hi Stephanie - after you make your first monthly payment, you can choose your payment date moving forward.

@gotshellica SoFi Sorry to hear about your experience - if you DM us your name and email, we're happy to have someone follow (1 of 2)

@gotshellica SoFi up directly to resolve this. (2 of 2)

@hillreeves Hi Hillary - can you please send us a DM with your contact info? We'll make sure someone gets in touch.

@GKisaGeek Hi Greg - is this for a student loan, personal loan, or mortgage?

@claytonwert Hi Clayton - the issue should be fixed! Let us know if you are still running into any issues, and if so, on what URL.

@claytonwert When experiencing issues, we recommend using the most up to date version of your browser. Please reach out if this persists.

@pauliscool111 You should be able to view your preapproved offer instantly. Please shoot us your email and we will be sure to reach out!

@adidast05 It depends if your application is eligible. Please reach out at 855-456-SoFi (5637) to find out if you are eligible. Thanks!