Tata Play you are asking customers to pay technician visit charges when you can’t solve your problems remotely. Customer service on call saying u can quit Tata play no issue but we want to earn 200 anyhow. Ministry of Information and Broadcasting Consumer Forum India #fraud #worstcustomersercice haritnagpal

If there is default at our end we understand that we should pay the technician visit charges but when you are at fault how can you expect to recover it from customers ? Tata Play please stop this unethical practice. Ministry of Information and Broadcasting Consumer Forum India please take action

Shyam Maniar Ministry of Information and Broadcasting Consumer Forum India Hi, please share your Registered Mobile Number or Subscriber ID through DM for better assistance. Service visit is free of cost for in-warranty customers. For out of warranty customers it is Rs. 200. Also, material charges if applicable will be informed during the (1/2)

Tata Play Ministry of Information and Broadcasting Consumer Forum India Your technician is not able to solve the issue remotely hence they are requesting a visit. I am happy if you can resolve it remotely if not you must do it on your cost and not recover it from customer. If that’s the case all out of warranty accounts should surrender their 1/2

Tata Play Ministry of Information and Broadcasting Consumer Forum India Tata play accounts. I do not see any logic of paying repetitively for faults at your end. If anything wrong at my end I am always ready to pay.

Tata Play Ministry of Information and Broadcasting Consumer Forum India Ministry of Information and Broadcasting Consumer Forum India can you please check if such unethical practices by Tata Play is as per your rule book ? If not this has to stop. #worst #CustomerService #CustomerExperience