Meet Mike Baker, Andy Millett and Duncan Ross at the Jisc security conference 2021 this week. Ask about our new SWARM-SecOps managed security service, and Cyber Breach Workshop Ransomware scenario! #jisc #cyberbreachworkshop #swarmsecops jisc.ac.uk/events/jisc-se…

Really good, in-depth report by the good folks SamKnows (part of Cisco) about the recent outages #facebook and other major sites/CDNs. Highlights the wider impact on the rest of the Internet – particularly #DNS. Question we’d ask – what were ISP support call volumes like during these outages?

Today we are mainly implementing #HPAruba monitors on our platform - in a stadium/venue context. Nice #API test vulnerability - very nice indeed!

OK - conflating "WiFi" and "Internet" is slightly grating but no doubting the importance of Fibre/mobile connectivity. Good news for #FFTH roll-outs. bbc.co.uk/news/technolog…

Did you know SeeThru is a streaming service for status information, ensuring you to have eyes on everything that matters, right when you need it? 👀

Aargh! Unfortunately we can't join the Confluent crew this Thursday for the #Swindon #apachekafka #Meetup Recommend this to all! Get that data in motion! bit.ly/3CrKKSC

We agree 100%! #CustomerExperience is everything...

very cool! thanks for sharing, Dan Jones

Good fun this afternoon testing our #speedtest framework for #FFTH in the lab. Focus of our young acolyte from Clevedon School school was on rate limited services. @Accedian NIDs and their Blue traffic shaping algorithm once again proving valuable.

Did you know the SeeThru platform and apps are used by Support Teams in ISPs and MSPs to diagnose common tech issues and help improve first contact resolution rates? 🔬

ISP engineers - let your systems do the talking? Automate diagnostics for helpdesk folks and endusers! #customerexperience #customersupport #innovation

We are pleased to announce the availability of v 2.0 of our NetMinded app. Helping our ISP and IT partners support their customers.

Did you know that managing major outages and being able to communicate to 1000’s of users from your bed was an original design goal for NetMinded v2.0? 🛏️

And now on #Android!

Did you know that our NetMinders use a data modeling framework we refer to as YANG-lite. This provides a consistent, simplified data layer across all of the systems we integrate with. 📲

Did you know that ISPs build better relationships with their I.T. channel partners by using NetMinded to share operational information, 
real-time? 
We find that wires-only services work much better with open cooperation between delivery partners. 🤝

Did you know that customers of NetMinded can create 'digital twins’ of their service environment? This enables support staff to train-up on how to handle operational issues, large and small.