James Scutt (@scuttj) 's Twitter Profile
James Scutt

@scuttj

Experience Management (XM) Leader. CX leader of the Year. Head of Experience Community // Leaders Network @qualtrics. Non-executive Director/Chair.

ID: 858265615

linkhttp://jamesscutt.com calendar_today02-10-2012 15:44:51

5,5K Tweet

2,2K Followers

2,2K Following

James Scutt (@scuttj) 's Twitter Profile Photo

🇮🇹 Ciao Milano! Excited to land in the capital of cool 😎 for another #XMTrends event. Brilliant conversations will be on the agenda as always, we’re keen to learn from you and we have some trends to help you inform your #CX or #EX programme! #MilanExperiences #XMTrends

🇮🇹 Ciao Milano! 
Excited to land in the capital of cool 😎 for another #XMTrends event. Brilliant conversations will be on the agenda as always, we’re keen to learn from you and we have some trends to help you inform your #CX or #EX programme!
#MilanExperiences #XMTrends
James Scutt (@scuttj) 's Twitter Profile Photo

🇨🇭 Hallo Zürich! Qualtrics XM Institute is in your city for another XM Trends event! (and your food 🫕) I’ve just arrived! ✈️ Register here ➡️ qualtrics.com/de/events/2024…

🇨🇭 Hallo Zürich! 
<a href="/Qualtrics/">Qualtrics</a> XM Institute is in your city for another XM Trends event! (and your food 🫕) I’ve just arrived! ✈️ 

Register here ➡️ qualtrics.com/de/events/2024…
James Scutt (@scuttj) 's Twitter Profile Photo

Are you a workaholic? New hires increasingly likely to quit! Isabel Berwick investigates in the FT's WorkingIT "40 per cent of staff who have been with a company less than 6m plan to leave within the next yr, according to a survey by Qualtrics" on.ft.com/4adMSyH

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🇪🇸 Hola Madrid! Now in this full-of-life city to explore great cuisine 🥘 and the creation of the best #CX and #EX possible. Ready to team up with a host of experience management pros to spark exciting ideas at our XM Trends event just around the corner!

🇪🇸 Hola Madrid! 
Now in this full-of-life city to explore great cuisine 🥘 and the creation of the best #CX and #EX possible. Ready to team up with a host of experience management pros to spark exciting ideas at our XM Trends event just around the corner!
James Scutt (@scuttj) 's Twitter Profile Photo

We are thrilled to welcome Porsche CMO Robert Ader, who will be joining Qualtrics CEO Zig Serafin on mainstage. Register today: bit.ly/3vhS5XJ

We are thrilled to welcome Porsche CMO Robert Ader, who will be joining Qualtrics CEO Zig Serafin on mainstage. 
Register today:  bit.ly/3vhS5XJ
James Scutt (@scuttj) 's Twitter Profile Photo

Worldwide, only 23% of employees are engaged in their work, which means that 77% of employees are disengaged. bit.ly/4acjOYL

Worldwide, only 23% of employees are engaged in their work, which means that 77% of employees are disengaged. bit.ly/4acjOYL
James Scutt (@scuttj) 's Twitter Profile Photo

Did you know that 33% of consumers say they'll consider switching companies after just a single instance of poor service? bit.ly/4aytmxb

James Scutt (@scuttj) 's Twitter Profile Photo

Mark your calendars for Thursday evening May 2nd for an epic conclusion to X4 SLC. Register today: lnkd.in/eaKKpBwP bit.ly/4cV4Zvr

Mark your calendars for Thursday evening May 2nd for an epic conclusion to X4 SLC. 
Register today: lnkd.in/eaKKpBwP  bit.ly/4cV4Zvr
James Scutt (@scuttj) 's Twitter Profile Photo

🎤 Exciting Speaker Alert! Join us at X4 London to hear from James Timpson, CEO of Timpson Group & author of "The Happy Index." Learn how 'upside-down management' can lead to happier teams & better business results. Register now: bit.ly/4c4LujB

🎤 Exciting Speaker Alert! Join us at X4 London to hear from James Timpson, CEO of Timpson Group &amp; author of "The Happy Index." Learn how 'upside-down management' can lead to happier teams &amp; better business results. Register now: bit.ly/4c4LujB
James Scutt (@scuttj) 's Twitter Profile Photo

Curious what Juneteenth celebrations look like at Qualtrics? 💙 Reflecting on history through an enlightening keynote with Dr. Daina Ramey Berry 🖤 Stepping away from work to spend the day in our own meaningful ways ❤️ Recommitting to fostering a culture of inclusion & respect

Curious what Juneteenth celebrations look like at Qualtrics? 

💙 Reflecting on history through an enlightening keynote with Dr. Daina Ramey Berry
🖤 Stepping away from work to spend the day in our own meaningful ways
❤️ Recommitting to fostering a culture of inclusion &amp; respect
James Scutt (@scuttj) 's Twitter Profile Photo

Staying ahead in the CX game means staying informed. 📚 Our team at Qualtrics has compiled a list of the best books and podcasts to help you get there. Trust me, it's a game-changer! #CX #qualtrics bit.ly/3yJRGPe

James Scutt (@scuttj) 's Twitter Profile Photo

Join us on the 1st of October to hear from HR and CX experts and leading brands in the Middle East about how to prepare your business for the continuing AI revolution - Register now to save your spot! bit.ly/3AZW8Kp

Join us on the 1st of October to hear from HR and CX experts and leading brands in the Middle East about how to prepare your business for the continuing AI revolution - Register now to save your spot!  bit.ly/3AZW8Kp
James Scutt (@scuttj) 's Twitter Profile Photo

"That’s it! I’m never shopping with that particular vendor ever again!" Check out Diginomica's article on Qualtrics Consumer Trends report bit.ly/3UWYjFI

James Scutt (@scuttj) 's Twitter Profile Photo

Read this piece in Customer Experience Magazine to get a succinct overview of how shoppers will act in 2025 according to the Qualtrics Consumer Trends Report. #ConsumerTrends #CustomerExperience #Qualtrics bit.ly/3V0pbor

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As a former trustee at Dacorum CAB I've seen firsthand the vital role they play in our community. Right now, preventing homelessness has never been more urgent. If you can, please consider a donation this Christmas: avivacommunityfund.co.uk/p/supporting-c…

Qualtrics (@qualtrics) 's Twitter Profile Photo

"What the actual f...flagnog is going on in 2025?" 😵‍💫 Great question. Our XM experts have the answers at #X4SLC. Register now: qualtrics.com/x4summit/?utm_…