@lydia3722 Is your phone locked to a Network? We'd advise you get in touch with the Network Provider to discuss this. ^JH

@lydia3722 The updates come directly from Android, which is owned by Google and is released in batches for a smoother transition. ^TR

@goldfigure No problem. Give us a shout if you need anything else. ^RS

@Perfect_Aim_ Could you send us a DM with some further info and your contact details: telephone number, postal address, email address...1/2

@Perfect_Aim_ ...and your full name? We can then look into this for you. ^RS

@Sim_Jim85 Hi, can you DM us more info on this? Have you spoke to the app providers to find out if it's a supported app on the phone. ^AM

@RobMaaartin Hey there! Could you DM us more info regarding this? Could you confirm your email address, mobile and reference number? ^JH

@SehriechAzam Hey! We can help you out, just drop us DM with details on the issue. ^TR

@AsadShafiq123 Hey Asad. This is released in batches and will have some variation of the release date. ^JH

@Sim_Jim85 We do work closely with our app providers to make as many apps available as possible. We'll take this on board! ^RR

@danni86atkins Hi there, apologies for the delay we'll be with you asap! Look out for our DM! ^MH

@DVA_MEKA18 Oh no! Have you tried restarting the phone? ^RR

@DVA_MEKA18 We're glad to hear the issue is no longer there, however if you'd like our tech guys to have a look at your phone 1/2

@DVA_MEKA18 You can pop into a Support Centre: spr.ly/601589o6J 2/2 ^MH

@LouisThelapster Hi Louis, could you send us a DM with more information? What model is your phone? ^MR

@gam3rch3ssy Hi there, what are you using the hard drive with? For more support, please email [email protected] ^MH

@LuvabitofBetty Enjoy this! ^CT

@LauraMeecham Hi Laura. Can you DM us so that we can go through some further troubleshooting steps with you? ^AS

@craigyk1989 This is only an estimation, some times will vary depending on the wash. ^CT

@DespicablePerry Have you tried a soft reset by holding the power and volume down buttons together, Perry? ^CC