Were you a Service Complaints Investigating Officer? All users are invited to fill in the Service Complaints User Feedback Survey today. ow.ly/Ho5h50QIIwZ

🚨Some forms of bullying are illegal and should be reported to the police. These include: - violence or assault - theft - repeated harassment or intimidation - hate crimes 📞Call 999 if you or someone else is in immediate danger.

What is an Ombudsman? 🗣️ An independent service to investigates and resolve complaints. Free to use and impartial, they make decisions based on what is fair. There are different Ombudsman schemes covering different sectors. 📸 ow.ly/esRH50QwmoB

🎙️ New Podcast Episode! 🔈We chat with Mariette Hughes, Ombudsman for Service Complaints Ombudsman for the Armed Forces on achieving 100% timeliness, eliminating backlogs, and winning the OA’s 2024 Award. 💡Learn how outreach and leadership drove SCOAF’s best performance yet! 🔗 ombudsmanassociation.org/news/season-2-…

As SCOAF prepares its Annual Report for 2024, this is your last chance for your Service Complaints feedback to feature in the report. Please fill in the Service Complaints User Feedback Survey today. ow.ly/oEcr50QIICo

Did you know? You can now access the form to submit your Service Complaint via the My Complaints App #moduk #makecomplaintscount

SCOAF Christmas Closure: Enquiries and applications should be sent to: [email protected] These will be actioned on our return.

Did you know the Service Complaints Ombudsman can assist you in referring a complaint? ow.ly/vt6650QwgFP #making complaints count

SCOAF Christmas Closure: Enquiries and applications should be sent to: [email protected] These will be actioned on our return.

Did you know that there is an Ombudsman who oversees the Tri-Service complaints system? If not, find out more on our website: ow.ly/cmab50QwjEv #complaintsmatter

Our office is now open. For further assistance, please contact us at: Email: [email protected] Phone: 0333 369 0689

The Ombudsman was interviewed by BBC Radio Scotland - Drivetime yesterday. You can listen to the interview below which starts at 36.10. bbc.co.uk/sounds/play/m0…

The Ombudsman was interviewed by BBC Radio 4 - World at One today. The segment starts at 16:23 with the Ombudsman’s interview at 22:42. bbc.co.uk/sounds/play/m0…

The Ombudsman was interviewed by Channel 4 News yesterday. The segment starts at 18:25 with the Ombudsman’s interview at 23:17. channel4.com/programmes/cha…

SCOAF visited the Royal Marines and Service Women’s Network for #InternationalWomensDay to show her commitment to drive improvements so the system is efficient, effective and fair for all especially given the over representation of women in Service Complaints RMA - The Royal Marines Charity

NEW: Annual Report 2024 now published: Armed Forces complaints system not yet efficient, effective or fair - but “significant progress has been made” says Ombudsman Read more here: scoaf.org.uk/news/scoaf-pub…

Female service personnel remain overrepresented in the service complaints system, the Service Complaints Ombudsman for the Armed Forces (SCOAF) has found in its latest report. Read more🔗👇 forcesnews.com/services/tri-s…

Yesterday we attended Service Complaint Ombudsman for the #ArmedForces Symposium! The theme was "Building for the Future." Luke Pollard MP emphasised that "people matter the most." Great insights on #servicecomplaints and the Armed Forces Commissioner role! AFF Naval Families Federation

SCOAF held our annual Stakeholder Symposium yesterday where the theme was 'Building for the future' We were joined by representatives from the British Army 🇬🇧, Royal Air Force, Royal Navy and many more organisations/networks.