If you haven’t heard, we have a new podcast 🎧 and we couldn’t have done it without our friends at the PRX #PRXPodcastGarage in Boston! Learn more and listen here: bit.ly/2P9IfNv

If your pour cost is below 16 percent, you are stealing from your guests; if your pour cost is over 22 percent, your staff is stealing from you. Learn what restaurant cost formulas to you need to know: bit.ly/2L9Tqrc

Three minutes is all it takes to complete Upserve by Lightspeed’s POS Restaurant Buyers Guide Questionnaire and find the best system to improve operations. Check it out here: bit.ly/2BhllAS

Do you have a marketing plan for your restaurant? Check out these guidelines for how (and why) to craft a plan to reach prospective customers and retain current clientele. bit.ly/2LwB9Ar

Offering free samples is a tactic used by independently owned specialty shops and wholesale giants like Costco that’s proven to increase conversions. bit.ly/2eU3WTX

Work in a restaurant and need new shoes? Start here: bit.ly/2AlX4t9

Using Labor Day weekend as your ‘unofficial’ end date to your summer menus, decor or specials will help create a concrete time for you to embrace fall and all of the joys it brings. bit.ly/2vGZLAK

Around 17 percent of restaurants are at risk of closing in the first year, so if you’re seriously considering opening a restaurant, there are a few crucial decisions that need to be made from the very beginning. bit.ly/2uYyBoi

Are you subscribed to the Restaurant Insider Podcast yet? Subscribe on your favorite streaming platform to hear the most insightful stories from restaurateurs who have seen it all: bit.ly/2KVs4Ab

“Instead of feeling defeated by Yelp reviews, a restaurant owner can use them as a tool to avoid lost sales and even restaurant failure.” bit.ly/2L5LW8s

Kitchen Service Fees Boost Back-of-House Pay bit.ly/2v2Uzqx

According to the U.S. National Archives and Records Administration, only 40% of businesses struck by disaster will resume operations afterward. Learn how to survive a crisis in your restaurant: bit.ly/2KynyY3

It’s something no restaurateur wants to think about, but if you’re facing a restaurant closing, there are right and wrong ways to close up shop. These restaurateurs share their lessons learned. bit.ly/2OiQkhs

Learn how restaurant apprenticeships across the country help people in marginalized communities gain confidence and skills that are helpful in and out of the kitchen: bit.ly/2nPmupM

In the digital age, when a bad experience goes live in the time it takes to slurp an oyster, restaurateurs have to stay sharp. Learn the six most common restaurant guest complaints and how to fix them: bit.ly/2MmuOv4

We're wrapping up here on Sept. 30 — be sure to get all of the news, tips and trends that you love from Restaurant Insider over at Upserve by Lightspeed starting Oct. 1!

“Because we are a smaller, independent restaurant with a strong focus on a casual, welcoming atmosphere and friendly service, we have created a sense of community with our clients.” - Mark McDonald, owner of Old Vine Kitchen & Bar bit.ly/2OUqPU5

Three minutes is all it takes to complete Upserve by Lightspeed’s POS Restaurant Buyers Guide Questionnaire and find the best system to improve operations. Check it out here: bit.ly/2BhllAS

A lot of people in the restaurant industry aren’t traditional students, so that’s why restaurant apprenticeships create a path to success for people from all walks of life. Learn more: bit.ly/2nPmupM