CX friction isn’t failure—it’s a signal. Smart brands are learning from it, not avoiding it. 👣 #CX #CustomerExperience sprou.tt/1yI4xkzQCKq

Open-source AI = powerful + risky. This article breaks down what CIOs need to watch out for. #OpenAI #AI #CIO #CyberRisk sprou.tt/1x2SWyIhyzA

If AI tools like ChatGPT are summarising your content, are they keeping your message? Here’s how to stand out when AI does the reading. #AIContent #ChatGPT #Marketing sprou.tt/1se5kYVvOoV

What’s your top AI question right now? Gartner's latest explores the biggest uncertainties shaping emerging tech. #AI #EmergingTech #FutureOfWork sprou.tt/1oVNeXmxeXA

Not everything that works converts right away. 👀 Don’t let attribution blind spots steer strategy. #MarketingROI #BrandValue sprou.tt/1GFha3MUkDl

Maybe your strategy isn’t broken—it’s just bloated. 🫣 A good reminder to trim the fat and focus on what works. #Marketing sprou.tt/1W8jmMdyeKZ

Agentic AI = anticipating customer needs before they happen. 👀 A powerful shift in CX. #AI #CustomerExperience sprou.tt/1HZz0TiQFrd

Prompt engineering is the new power skill. 🎯 Better inputs = better AI results. #AI #Marketing sprou.tt/1aLFWeOFpF8

AI is transforming CX in insurance. 🤖 Virtual assistants are making claims and support faster and better. #Insurtech #CX sprou.tt/14HNzLJV5rT

Privacy = trust. 🔐 It's not just a legal checkbox—it's your brand's currency. #Privacy #DigitalMarketing sprou.tt/1ILaeJxTIrr

AI can go deep—not just fast. 🧠 Great read on using it for real strategic thinking. #Marketing #AIResearch sprou.tt/1MPMZPmc0Fd

Starting with AI? 🚀 These 3 tips focus on mindset + momentum. #AI #DigitalLeadership sprou.tt/1jbPZQC39Cn

Today is Michaelmas. The autumn feast of St. Michael the Archangel: guardian of high places, weigher of souls, heavenly warrior against evil, defender against the dark. Below, the light strikes the high altar at the Magnificat for Michaelmas Vespers.

In loving memory of Emma V. I'm fundraising for Lymphoma Action. Check out my JustGiving page and please donate if you can. Thank you! #JustGiving justgiving.com/page/romanarun… SS&C Blue Prism

A man went to adopt a cat, but it wouldn't leave its brother, and he ended up having to take both

Pope Leo XIV is facing the biggest test of his papacy in a fight with President Trump over the Iran war—and he isn’t folding. So far, it is Trump—not Leo—who has taken criticism from Roman Catholics in the U.S. and elsewhere over their public spat. 🔗 on.wsj.com/4tJtZNW

🚨BREAKING: EPSOM IS ABOUT TO BLOW ⚠️ THOUSANDS of people have now turned up and brought Epsom town centre to a STANDSTILL❗️ Still no proper police, still no communication, and still NO ANSWERS 🚫

The police have turned up looking for trouble.Dont see this at the pro pally demos.

Following a serious incident in Epsom last weekend, members of the local community gathered today in a peaceful show of support for the victim and to call for greater transparency and accountability. #epsom linkedin.com/pulse/you-alon…