Is your #association struggling with #recruitment? #Retention? General awareness? Member value? @KimballPR can help. We're a #publicrelations agency with a track record of success working with professional associations. Here's one example: bit.ly/AssociationPR ASAE

More than 10 years investing in Apple products personally & professionally only to be told by Apple Support that when tech fails, it has to break & be shipped out for 3 separate “fixes” for 3-5 days at a shot before anything can be done. #CustomerServiceFail

How will your organization respond to #coronavirus ? @kimballpr can help you communicate what your stakeholders need to know and protect your brand. bit.ly/COVID19BizResp… #news

“Few would deny that the NFIP is unsustainable.” - R.J. Lehmann on the cost of the National Flood Insurance Program.

Sunrise in Scottsdale. #ZenMoment

Taking in my moment of #zen and gathering my thoughts ahead of my panel discussion later today on #ReputationManagement at FDCCLaw’s Winter Meeting in #Scottsdale @kimballpr

Getting ready to take the stage with an impressive panel of speakers at the FDCCLaw Winter Meeting in Scottsdale #FDCCWinter2020 @kimballpr ann marchant Chubb North America Travelers

Richard Gergel, U.S. District Court Judge for the District of S.C. discusses his book on a key moment in U.S. #civilrights history, “Unexampled Courage - The Blinding of Sgt. Isaac Woodward and the Awakening of President Harry S. Truman and Judge Waties Waring” #FDCCWinter2020

Riveting speech from U.S. District Judge Richard Gergel on the remarkable story behind his well-received book about Sgt. Issac Woodard & a pivotal moment in U.S. #CivilRights history at the FDCCLaw Winter Meeting. #FDCCWinter2020

Fireworks for my last night at the FDCCLaw Winter Meeting. Not too shabby as a way wrap up a remarkable conference. #FDCCWinter2020 #Fireworks

So many organizations are rising to the occasion during #COVID19, but a few are stumbling with their messaging. Check out @GaryAKimball's insights on #communication mistakes to avoid.

Is your organization struggling to communicate effectively during #COVID19? Use @kimballpr's free #communications checklist to ensure you cover all the bases. bit.ly/KHPRChecklist

Scary times in #Doylestown and hoping there are no injuries. Otherwise all safe on the home front/home office here. @kimballpr

Great to see positive news involving a #nonprofit & local #Doylestown org. The County Theater is so close to its 2020 fundraising goal & slated to re-open following construction early 2021.

the human just learned. they will be working from home. for the foreseeable future. this is simply a formality. i was never letting them go back anyway

Great conversation about #communications in a #COVID19 world for businesses and #Nonprofits

Got to watch part of the live broadcast of Meet the Press outside their new studios in D.C. Would love to have spoken with Chuck Todd to talk a little #journalism because if it’s Sunday ...

As the world reopens, Suzanne ✈️ walks us through her recent #IRL exploration of Old York Cellars #winery in #NewJersey and some of the welcome surprises she found. philatravelgirl.com/nj-wine-old-yo… @kimballpr

Attention FedEx - You charged me $400 for overnight delivery last Tuesday (9/28). It’s Oct. 4 & #customerservice can’t tell me when/if the package will arrive. Also, there’s no way to escalate calls to supervisors? I’m told now you “can’t guarantee” delivery. That’s your job.

Those “we’re so sorry please DM us to resolve your issue” msgs ReadyRefresh tweets when someone complains are designed to make it ‘look’ like they’re doing something. I followed up yesterday and this morning - no response. #customerservicefail