Fear is my north star. When I notice that I’m avoiding something, I go towards it. In selling, you have to get used to being uncomfortable. That's the job. The only way to improve is by facing your fear.

A terrifyingly large "good boy"

There are two extremes of selling. 1. People who are hesitant even to ask for fear of being too demanding. They don’t want to pressure people into things. 2. People who won’t take no for an answer. They don’t ask; they demand. What side are you on?

When I ask for a testimonial, I just ask my clients three questions:

“People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to the hundred other good ideas that there are.” — Steve Jobs

When to quit? In the short book “The Dip,” Seth Godin advises knowing when to persevere and when to quit. The wrong time to quit is just because things get hard. Quit before things get challenging, so that you don’t waste effort or forgo the benefits that come on the

Just being an excellent human being is a competitive advantage.

15 days out from Responsive Conference My email signature reads "Do please let me know with anything." Feels about right.

I recently had Carole Robin, PhD on my podcast to talk about the key to great leadership. She is known for her infamous "Touchy Feely" course on interpersonal dynamics and co-author of the book ‘Connect: Building Exceptional Relationships.’ This insight about expanding what you

Discipline comes from the word "discipulus," which means “student” or “learner.”

A moment of creative insight can change everything. In the early 1970s, Bill Bowerman, co-founder of Nike and legendary track coach, wanted to improve his athletes' performance by creating lighter shoes with better traction. One morning, while enjoying breakfast, he was

“You must go on. I can't go on. I'll go on.” ― Samuel Beckett, The Unnamable

Michael Bugay Steiner is the author of books that have sold a million copies, including The Coaching Habit, a self-published book that’s become the best-selling book on coaching this century. When I had him on my podcast, Snafu, last week, I asked him about his writing process.

There was a brief pause for 90 min. this evening where I received no new email. ...8 days out from Responsive Conference