#Shoptalk23 Keynote: Tapestry CEO on “balance of magic and logic” and how their store associates are their “secret weapon” and diving advocacy as social influencers! #retailtransformation ##clientricity

#Shoptalk23 Keynote: Tapestry CEO on “balance of magic and logic” and how their store associates are their “secret weapon” and diving advocacy as social influencers! #retailtransformation ##clientricity lnkd.in/g8rZd5dG

#Shoptalk2023: Carolina Arguelles Navas on how Snap Inc. has launched an enterprise AR solution for retail. They’ve trained a generation to use the “camera as the interface to computing”. #retailinnovation #clientricity lnkd.in/g8Qec6g7

Signet Jewelers Chief Consumer Officer Jamie Singleton on their digital revolution at #Shoptalk2023. #retailinnovation #clientricity lnkd.in/gUJxBhHa

What’s a retail show without a #garfie! So good to catch up on life with one of my favorite people Rob Garf of Salesforce at #Shoptalk2023! #clientricity #salesforce lnkd.in/gpBBPQtg

We’ll, #Shoptalk23 is a wrap! Great sessions, productive meetings, compelling new solutions and a chance to reconnect with old friends and colleagues! Follow me for my recap of the best customer centric ideas and innovations Insaw…lnkd.in/gFJwvbRW lnkd.in/gzy9Sxt9

Goldman Sachs just released their AI report on economic growth. They predict 300 million jobs will be lost to automation. Here are the key takeaways everyone must know:

Been talking a lot about the future business and societal impact of Generative AI. This Goldman Sachs AI Report estimates 300 million jobs will be displaced by this automation. What are your thoughts? lnkd.in/g_GP9_gu

Just dropped! Here's the first episode in the podcast's Software Vendor Series, where I interview Founder & CEO BSPK of global clienteling vendor BSPK. Download the show for valuable insights and perspectives and get a glimp…lnkd.in/d4V7BSD7 lnkd.in/d_S5Bkgg

A big congrats to the Jesta team! Good work guys! lnkd.in/gRXRZefR

Stores are back! Empowering staff and creating extraordinary customer experiences are top of mind in 2023. The Clienteling Podcast is searching for great retail stories, transformational ideas, and lessons from the trenches. Would you like to be on the sh…lnkd.in/gZ9fnxnc

The latest episode has dropped! Download now to hear my interview with 3DLook's Co-Founder as she talks about the impact of Virtual Try-ons and AI-based Size-Fit technology in fashion retail. #Clientricity #3DLook #Clienteling #vi…lnkd.in/g-tGzSPY lnkd.in/g7UuadKz

If you haven't already downloaded my latest podcast, you are missing out! Join me and 3DLook's Whitney Cathcart as we discuss how #AI, #fittech, and #3DVisualization are changing the game for modern retailers! Download wherever you get your podcast! #Clie…lnkd.in/gTFc7ucT

So, will I see you in Chicago June 13-15th for the Retil Innovation Conference and Expo? I’ll be chairing two days of exciting and informative sessions about Designing and Optimizing Your Omnichannel Roadmap! Still a few seats available for this immersive…lnkd.in/gDqU_nfY

It’s showtime! Looking forward to seeing all my friends and colleagues again here in Chicago! Be sure to catch my track - Designing and Optimizing Your Omnichannel Roadmap! #RICE23 #retailinnovation #clientricity lnkd.in/gbbfz2Yz

Thank you Giovanni for wrapping up the omnichannel teack at #RICE23 and sharing the extraordinary story about your fully immersive global activations for the #Tabby bag at #coach! Awesome content! #retailinnovation #clientricity lnkd.in/gfEdxrRs

Thank you Alicia Esposito Erica (Vallecorsa) Brant and team for inviting moderate. It was another awesome event and I was honored to have been part of it! #RICE23 lnkd.in/gmMNyhw6

This article highlights the real impact of failing to innovate and transform. The top five are: #1 Loss of Competitive Advantage in CX, #2 Impact to Merchandising, Fulfillment, and Supply Chain, #3 Decreased Labor Efficiency and Related Workforce Challe…lnkd.in/gUmdVKkH

Exciting news from the epicenter of all things retail! NRF 2024 has come to a close and I'm here to share some of the most compelling customer-centric solutions that were showcased on the floor. @"A Retail Geeks Take on NRF 2024"linkedin.com/pulse/retail-g… on LinkedIn

Check out my latest article: 6 Ways AI Will Transform Holiday 2024 linkedin.com/pulse/6-ways-a… via LinkedIn