I am proud to share that Lenovo has ranked #8 in the Gartner Supply Chain Top 25 for 2023 - our highest ranking to date! This accomplishment stands as a testament to the unwavering dedication of Lenovo teams across the globe. It further validates that our customer-centric,

If you feel tired, you could drink coffee or read my newsletter.

Two sides of the same coin. Customer Experience (CX) and Employee Experience (EX). They're both about creating and managing human experiences. More productive employees drive better experiences for your customers.

What I like about business travel is meeting people who only know me from a Teams call. They're surprised by how engaging I am in person compared to my video likeness on a screen.

The demand for AI begins! I shared Lenovo's response to this demand with Economic Times. Our response is a US$1 billion investment to advance our AI infrastructure solutions 🤖 Learn more about our AI commitment: bit.ly/LenovoGrowsAI

I'm not a marketer, but this could work 👇🏼 Invite customers to tour your plant or manufacturing facilities. If you're proud of your capabilities, your customers will be impressed too. Confident customers are happy to give you more business ✔

I've seen a lot of changes in my career. A welcome one is data visibility. Data is now available and visible for all to see 👀 This dashboard is in the Lenovo South Smart Campus (LSSC), Shenzhen. Gone are the days when we had to write everything on the plant wall!

Can confirm.

This pic made me stop scrolling. Now I want a Mars Bar. Confectionery craving aside, I enjoyed this story about Mars Wrigley's global digital supply chain. Hard to imagine a bigger project than a supply chain transformation 🤔 b.link/fs91bc

My 3 tips to feel fully charged 🔋 1) Get adequate sleep 2) Drink strong coffee 3) Work with folk who want to succeed All effective, but No. 3 is my favorite.

Customer, user, or employee, every voice matters when creating better experiences for all. That was the theme of my talk at Lenovo's Customer Advisory Forum in Barcelona.

Reason No. 456 why I ❤ the office. I'm a big fan of telling folk I see their outstanding work. The office feels like the most natural place to do so. It's easy to inspire each other to perform at a high level when we celebrate together.

A view of extraction and forecasted life of finite materials versus 🆚 recycling rates. We can’t recycle our way to a circular economy. #Sustainability

Number eight is great! Lenovo is among the best of the best global supply chains. What sets these companies apart: b.link/BestSC2023 #SupplyChain | Gartner

1 year since Lenovo built a factory and a community in Budapest, Hungary 🙌🏼 My colleague, Szabolcs Zolyomi, shares what the factory has produced and what it has created for employees and their communities here: b.link/HungaryFactory #WeAreLenovo

I describe a business that makes the customer the center of everything as 'customer first.' Now we have the term' customer obsession.' Hmm, I prefer 'customer first.' Obsession makes #CX professionals sound like they cannot see the forest for the trees 🌲🤔

When you walk your talk, people listen. In our case, this means pioneering new technology and processes across our operations. We can only convince our customers to transform the way they do business if we do it for ourselves. Clip from the Lenovo South Smart Campus (LSSC).

How would you describe your reality if challenges become constant in your industry? "New Normal" or "Never Normal?" 🤔 Supply chain folk would probably describe it as "business as usual" 😜 project44 on what the antidote to constant change is 🧪: b.link/et9ad9

I've seen much change in my career. A positive one is how fast manufacturing responds to customer requests. In the past, customized orders took 10-20 days in traditional manufacturing. Now it's only 1 to 2 days with a state-of-the-art facility.

The Lenovo South Smart Campus (LSSC) is a “global mother factory.” 🌐 Our "mother" can export solutions to other Lenovo factories worldwide, improving the resilience of our entire supply chain ⛓ #WeAreLenovo b.link/ke0tl0