Sat down with Bret Taylor , co-founder of Sierra and chairman of OpenAI’s board, at CNBC's San Francisco bureau this week 🌉 Fascinating convo about: - New deal with Minted 🎄 - The boom in AI agents and how to build a moat - Potential pullback in enterprise IT spending (how AI

"Tough times don't last, tough people do." - Max Homa

We’re opening a New York office, and we’re hiring across agent development and sales. The city is already home to some of our customers, including CLEAR , SiriusXM, and Casper, as well as many other great businesses we’re eager to work with.

Huge thank you to all the college coaches who’ve stopped by over the past couple of weeks to recruit our guys! We appreciate your time and support. If you haven’t made it out yet, we’d love to have you! Check out our players on our recruiting website sites.google.com/westminster.ne…

Beyond blessed to receive an offer from Hampton-Sydney College! Vince Luvara H-SC Football Nelson Stewart Westminster Football WCAT Recruit Georgia On3 Recruits Prep Redzone Georgia

"I never lose. I either win or learn." - Nelson Mandela

After a great conversation with Gordon Hight I’m blessed to receive an offer from Sewanee University! Sewanee Football Nelson Stewart Westminster Football WCAT Recruit Georgia Prep Redzone Georgia On3 Recruits

"Go the extra mile. It's never crowded there." - Dr. Wayne D. Dyer

Successful agents are the result of collaboration between teams: engineering, operations, customer experience, and marketing. Yet every platform available today except Sierra forces businesses to optimize for one group over another. Our Agent OS enables both no code and

Voice is the oldest and easiest form of communication. Yet companies make it so hard to talk to them because talking is expensive (up to $20 a call). And even if you find their number, you end up in an IVR (“press 1 for hours of operation, press 2 to make a payment, press 3 to

"The best view comes after the hardest climb." - Unknown

Our industry is at a pivotal moment—moving from the delivery of productivity tools to (AI-driven) outcomes. This will significantly increase the value of enterprise software solutions, while disrupting established business models. Bret Taylor shares why there are exciting times

Excited to announce Thrive Market as a Sierra partner. Their new agent (named Olive) is already improving member experience, with more than a 50% improvement in case resolution, and nearly 90% customer satisfaction scores (CSAT) for AI-handled interactions. Thrive Market now

Read more: sierra.ai/customers/thri…

"Opportunities multiply as they are seized." - Sun Tzu

Thank you Saj Thakkar and Davidson Football, for hosting an incredible camp! I performed exceptionally well and was one of only three receivers selected for a best on best rep at the end (first clip). Much more to come! Nelson Stewart Westminster Football Brent Kasabian Tom Wright

Happy Father's Day to all of the Dads. I'd love to share some wisdom from my Dad. Let's have an outstanding week! "Quitting is not in your DNA. So never forget that Failure is NOT an option." - Retired Colonel Renard "Bernie" Marable

“Train your mind to see the good in every situation.” - Unknown

Excited to welcome Marshmallow as a Sierra partner. Their new AI agent, Marsha, is already delivering fast, effective support to thousands of customers—nearly 80% of whom are new to the UK. Built on Sierra’s Agent SDK, Marsha helps customers update policies, renew coverage,

6-26-2025 ($) An Interview with Sierra Founder and CEO Bret Taylor About AI Agents and Tech History Lessons stratechery.com/2025/an-interv…