Really great to be involved in discussions on the future of patient entertainment at University Hospitals Plymouth NHS Trust and its wider sites. Proud to represent the patient council Volunteering at UHP and Patient Experience Team @ UHP Lots to ponder on.... #patientexperience

Donna Berry University Hospitals Plymouth NHS Trust D&I Dept UK Stroke Forum Patient Experience Team @ UHP UHP Nursing 💙 Well done can I come and visit?

Today we trialled a Iskus Health drape for an elective caesarean section. The baby is passed through an aperture in the drape for immediate skin to skin contact with the mother. Excellent feedback received by patients eli medd University Hospitals Plymouth NHS Trust Patient Experience Team @ UHP Helen Harling Marianne Rowntree

Thank you to Kelly Patient Experience Team @ UHP and the wonderful Volunteering at UHP for the help and support that you provide ☺️ great stuff yesterday!

Great first day celebrating #IamExperienceofCare week getting out on the wards speaking to patients and carers. Some amazing insights shared. Please follow this page to stay up to date with all our activities this week and beyond. Exciting things are happening :) University Hospitals Plymouth NHS Trust

Love this ❤️❤️

We’re beginning our 2nd day of #experienceofcareweek with the fantastic Lesley Goodburn sharing a great presentation on the power of digital stories. Our favourite quote “stories are data with heart”. Fantastic start to the morning. Would you be interested in sharing your story with us?

A great morning promoting #meetthematrons campaign University Hospitals Plymouth NHS Trust with the fabulous Theresia Makatile! Her energy is truly infectious. Some great conversations with patients, carers and visitors. Today we’re raising awareness of how people can give their feedback #iamexperienceofcareweek

Another great day focusing on #patient #advocacy for #iamexperienceofcare week. Great to have support from Healthwatch Plymouth #patientcouncil and the #Jehovahwitness medical committee. Also very privileged to visit #plymouth #epilepsy support group 💜 thank you for having us! :)

We’re here set up in the main entrance with our graffiti wall University Hospitals Plymouth NHS Trust for our 4th day of #iamexperienceofcareweek please post, comment or visit and share: What matters most to you as a patient? How do you impact patient experience as a staff member? #derriford #plymouth

Our fifth and final day of #iamexperienceofcareweek celebrating our #volunteers and unpaid #carers. Such a positive and inspiring day. As described by one staff member “we’d be lost without you” - thank you for everything you do! Also great to have Improving Lives Plym involved :)

This week the Trust Board heard a powerful #patient #story around #endoflife care. It was a privilege to witness one of the most poignant examples of how the #patient #voice connects data with experience and the heart with the mind. Here’s to addressing the lessons learnt #ptexp

Great 1st day celebrating #volunteersweek. Listening to the irreplaceable impact our volunteers have including volunteers who have gone on to become HCPs. “You do the work we cannot do”, “you mean the world to patients & staff”. Here’s to celebrating you 🧡#orangearmy #volunteers

We are equally lucky to have you as part of the amazing #orangearmy thank you for being you! #volunteersweek

Another great day visiting a local #MS support group to hear what makes a good experience of care. Lots of insights shared. One of our most popular discussion points was of course jam or cream first?! Thank you for having us. #patientexperience #codesigningstrategy #jamfirst

An amazing start to our #volunteers event celebrating the fantastic individuals that make up the #orangearmy University Hospitals Plymouth NHS Trust. They kindly share the greatest commodity of all, their time. We will be forever grateful. Thank you for bringing light, positivity & joy to all 🧡 #volunteerweek

It’s Carers week and the Ellen, Kelly and Claire from our team are all set up and ready at the 2024 SEND Conference organised by Plymouth PCV #carersweek #SEND #communityengagement

It’s been a busy morning on the main concourse talking to carers for carers week. The team have been offering tea and coffee and a chat about what it’s like to be a carer University Hospitals Plymouth NHS Trust #carerexperience #CarersWeek2024 #support #advice #puttingcarersonthemap

We had a fantastic launch event last night for our #young #persons #patient #council. Really creative ideas, powerful discussions & plenty of sign ups! Really looking forward to codesigning this from the outset. Thank you to all involved! Please get in touch if interested :)

Kicking of #Experienceofcare week with this years theme of ‘Building the Foundations’. Come and build our ‘Great Wall of Care’ together sharing what matters most to you. Nominations also open for staff and volunteers who define what it means to care 💙 #PEW2025