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@joeriversluis Hmm—we'd like to know more about this, can you fill out a support ticket with more info Thanks! support.presonus.com/tickets/new

@ZakkParx Sorry about that—you can submit a ticket here if you don't want to wait on the phone: support.presonus.com/tickets/new

@chipshopforks Yes!

@chipshopforks Woohoo!

@tonyxtrotter If it has failed within a year of purchase, you're entitled to warranty support, contact us here: presonus.com/support

@Devin_Hill1211 Sorry about that—you can still use it as an interface without VSL software. Contact us here: support.presonus.com/home

@Andremoretta Hmm—we'll need more info to help—contact our tech support team here: support.presonus.com/home

@DjReeWind We'll help out—when did you send the tickets in?

@Andremoretta Looks like it's a VST, should work great. :)

@DjReeWind Hmm.. I'm not sure which driver you're referring to. Hardware drivers can be obtained at my.presonus.com.

@Andremoretta Yep! CTRL+C in the first project, CTRL+V in the second.

@Andremoretta Hmm. Hard to say without seeing the project, but it sounds like something must be muted, gated, or turned down.

@SamJFreeman We can help, contact us here: support.presonus.com/tickets/new

@SamJFreeman I hear you! We have to answer tickets in the order they're received, we'll get back to you as soon as we can. Thanks!

@_ActavisPurp_ We can help, contact us here: support.presonus.com/tickets/new

@scothawkins You will want to use an underline if you would like to enter more than one syllable or word for a note. "_"

Due to being short-staffed while folks take care of their homes and families, we are unable to offer phone support this week. Sorry!

@wskacrs PreSonus Can you reset your password?