PodCulture Crew
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ID: 928691
http://www.PodCulture.com 11-03-2007 15:36:19
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Getting a bit annoyed that I got a notice that my Linus Tech Tips store order was "one it's way" four days ago, but tracking shows absolutely zero movement. Just "label generated awaiting pick up" This happened on another recent order, and it turned out the package was lost.
It would be nice if someone from Linus Tech Tips store would respond to order inquiries. I've been trying to reach out about an order, but no one has responded, and their AI support bot is god-awful.
Finally got an email from lttstore.com support. Sadly was nothing but excuses about why my order STILL shows "USPS awaiting item" It is a KNOWN issue "affecting 4-5% of orders" The "only 4-5%" is complete BS as this is my 2nd order in as many months that this has happened to.
Wow...my order from lttstore.com has gone missing (tracking only shows that a label was created) and they are refusing to do anything about it...saying there is nothing they can do. Guess I'm out 60 bucks. Guess I'll have to speak with my bank about filing a chargeback.
While my order should have long since been here by now, in the interest of fairness... lttstore.com has at least refunded the shipping fees. I still call BS on the fact that there isn't anything they can do. This is a known issue with USPS. Dunno why they can't use another carrier