The room is filling at #Matsafety2023 - a fab day of discussions, listening & learning ahead- everyone committed to working together in making maternity services safer & more inclusive so honoured to attend with ⁦Kay Griffiths MBE⁩ to discuss ‘Listening’

At #MatSafety2023 Sandra Igwe summarises the power of being heard: validating experiences, building trust, change making through the amplification & centrality of the voices of black mothers : with Active Listening throughout - need to take what we learn today to care tomorrow

Donna Ockenden FRSA, Hon DLitt Kay Griffiths MBE Jane O'Hara “The investigations process itself can be a healing or a harmful experience for families. We call this ‘Compounded Harm’ - the harm created by the processes that follow a safety incident.” Jane O'Hara #MatSafety2023 #SaferBirths

Resources to support the meaningful involvement of patients and their families in Patient Safety Incident Investigations 👇 #MatSafety2023 learn-together.org.uk

Avoidance of compounded harm is critical. Must include; Understanding and listening to families needs, agreeing on ways of collaborative working, information sharing and receiving, checking and finalising report, what happens next steps #MatSafety2023

#matsafety2023

Listening to families after harm and involve communities #matsafety2023

It has been absolutely amazing to have been part of the Learn Together ‘Learn Together’ project 💙 It’s essential that families & also staff are fully supported after things go wrong in healthcare #ManagingAdverseEvents

A wonderful Baby Lifeline 💙 conference full of challenging and powerful conversation, as well as hope for a safer future for maternity services. Jane O'Hara shared our resources, alongside talks from Rachel and Teri, chaired by Donna Ockenden FRSA, Hon DLitt and Kayleigh. learn-together.org.uk

“Patients do not just speak up about patient safety. They are themselves co-creators of a safe healthcare system.”

Looking forward to this webinar tomorrow for the HSE QPS #opendisclosure series. I'll be discussing the Learn Together Learn Together programme, how it might help to reduce compounded harm, but also how important the foundations are to support working in a family-centred way.

Thanks for the invitation. It was brilliant to have an hour to talk through the programme. And thanks to Deb Hazeldine MBE 🥀🌿🌸🌻🌼🏡🌳🪴 for so graciously allowing us to video her about her story. I played it today in the talk, and though I have seen it many times, it still makes me emotional.

⁦Jane O'Hara⁩ Wonderful to see this in supporting documents and reading for Somerset’s compassionate engagement for PSIRF. Goes without saying - a must read! onlinelibrary.wiley.com/doi/full/10.11…

Fantastic day of Engagement Lead training for PSIRF … great discussions, engagement and culture Barts Health with the amazing Dr Dawn Benson and the legend James Titcombe Thank you for your support for safety for our patients and our people Shane Degaris

Excited to share this timely, fully funded NIHR Yorkshire and Humber PSRC School of Healthcare PhD, exploring safety management systems for healthcare organisations. Supervised by a stellar team: Carl Macrae Patrick Waterson Lauren Ramsey Gemma Louch and me 👇 phd.leeds.ac.uk/project/1707-e… #phdchat

Fantastic to see restorative responses and the work of the National Collaborative included in these case studies of excellence from around the world in the measurement and improvement of patient safety. Also included is the Learn Together project imperial.ac.uk/Stories/global…

Who does incident investigations in your organization? Pls RT David Oliver NIHR Yorkshire and Humber PSRC Improvement Academy Adam Gordon MBE Patient Safety Learning YQSR Group The Q community SuzetteWoodward 💙 Paul Bowie

Amazing two days in Stirling at the BPS Division of Health Psychology Annual Conference, presenting a poster and hearing many interesting talks about men’s health, caregiving, social aspects of care, mental health, young people and wellbeing #dhpconf

Here we are discussing how risk signals from patients and families should be used better as safety critical information. Jane O'Hara Adele Ferguson Carl Horsley THIS Institute Jo Wailling mdpi.com/2227-9032/12/1…

A very exciting delivery today 📮 A brilliant book supporting the practical application of patient safety theory to incident investigations. Proud of our chapter about patient and family engagement Jane O'Hara Louise Pye QPM Deb Hazeldine MBE 🥀🌿🌸🌻🌼🏡🌳🪴 Dr Charlotte Overton RN Siri Wiig + Jacqui Evans.