Some of the most dramatic effects of COVID-19 have been on consumer behavior—how people buy, what they buy, and where they buy it. Brian Elliott shares key learnings from our Retail Reimagined report with Retail Insights. bit.ly/3hyiDrp #RetailReimagined

Shock to e-commerce, shock to brand loyalty – the pandemic continues to disrupt the retail industry. And don’t blink as the pace of change is unlike any other. But what do these changes mean for marketers? Read the latest piece by Lars Fiedler on ClickZ bit.ly/2EDlHnq

Collaboration and knowledge sharing are critical to safeguard lives and livelihoods amid #COVID19. Discover practical resources to help navigate the next normal with tools, interactive visuals, interviews with leaders, and insights. mckinsey.com/about-us/covid…

In a moment of great uncertainty, rather than sticking to familiarity, consumers switched brands for better price and value. mck.co/2Rb1oAZ #RetailReimagined #ChartoftheDay

Marking the fifth time this year, we are excited to be recognized by poi in their 2020 TPx Vendor Panaroma Report. Periscope was named Best-in-Class in five functional areas and received a badge of excellence. Read more here: mck.co/2FEz0o8

#ClimateWeekNYC - Today we're focusing on the lessons we can learn from COVID-19 and how the fight against climate change looks in a post-pandemic world. Find this article and the full collection of our thinking on #climaterisk here: mck.co/climateweek2020

What are the four things top sales leaders are doing to reinvent their go-to-market programs? Join our experts for a discussion on how top sales innovators are embedding science in sales to drive more than 20 percent improvements in sales ROI bit.ly/3ia86mt

How consumers think, feel, say and do has changed the marketing landscape. McKinsey & Company’s Hamza Khan provides his thoughts on the six trends that will have the biggest impact and ways marketers can respond to them on Marketing Tech News. bit.ly/2Eu7dH0

The top organizations redesign and thoughtfully automate their sales processes to maximize the time spent in front of the customer by their sales reps, which can improve customer satisfaction and efficiency by up to 10-15%. – mck.co/3l4yLlR

82 percent of consumers plan to spend the same or more on the block buster shopping events. However, overall spend expected to fall. How will the lock-downs in Europe impact holiday shopping intent? #HolidayShopping #BlackFriday #BoxingDay #SinglesDay mck.co/2I2R7WI

Only 12 percent of holiday shoppers intend to stick with the same retailers they shopped with last year. How the brand loyalty fall-away trend is continuing into the holiday shopping season mck.co/36nMlv3 }. #HolidayShopping #BlackFriday #Retail #McKinseydata

Black Friday is growing and expanding. The most popular deal event in the UK, France, and Germany is stretching throughout November. Check out our report on how to navigate shopper behaviors in the pandemic. #HolidayShopping #BlackFriday #BoxingDay mck.co/38sspJW

A stampede to digital and omnichannel is expected this holiday season. Click and collect and curbside pickups are expected to explode in popularity, where they are permitted. See our latest report on shopping behaviours: mck.co/3pcWrax

Only 12 percent of holiday shoppers intend to stick with the same retailers they shopped with last year. How the brand loyalty fall-away trend is continuing into the holiday shopping season mck.co/361yzPt

We are proud to be named a leader in 'The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020' report. Access the full report here: mck.co/3pX6HTR

While there is no one-size-fits-all solution for B2B pricing, B2B companies can capture significant value by matching technology solutions to their unique needs and avoiding common pitfalls. mck.co/3c0pdqP #B2Bpricing #PricingTech

Imagine that you could power customer experience efforts with forward-looking insights. Meet Experience DNA, our data and predictive analytics platform and learn about the three critical questions it can help you answer. mck.co/3ancMUz #FutureOfCX #PredictiveAnalytics

Survey-based systems often times fail to meet the demands of the companies, pointing to a future where customer experience (CX) will be holistic, predictive, precise, and clearly tied to business outcomes. mck.co/3uyxo4e #futureofCX

Now more than ever, marketers have to connect with customers, drive growth, and chart a course for the future. M3-Modern Marketing Model solution helps deliver business impact using a forward-looking and holistic assessment of every marketing dimension. mck.co/30Kuhc2

According to Senior Partner Eric Hazan, "We are entering the world of “phygital”—physical and digital at the same time". Learn what the future of shopping will bring: mck.co/2QhZD8b #FutureOfRetail