Your blog is not an acceptable place to document any part of your product.

#RochesterNY is such a good town

Identifying is the first step in managing.

Politics on Twitter is not typically my thing. But holy hell, the #January6thHearings today were absolutely stunning. If you haven't seen it, go watch.

Something I love about running out and back routes: you're always halfway, of you want to be.

Ever eaten half a pound cake in one sitting? "Of course not!" -- me 30 minutes ago

This 👇

When you work in content, knowledge, and information management. Work is all around you all the time.

“If content is going to be a little bit different based on who or where or when you access it, then you can’t build it statically. That’s one of the things you’ll never get from a PDF.” #CaaS – Patrick Bosek bit.ly/3cZK8Ng

Join @scottabel: Jand Patrick Bosek for a chat w/ @MikeIantosca, Senior Director of Content Platforms at Avalara, about #knowledgegraphs and the Semantic Content Maturity Model. Register today! brighttalk.com/webcast/9273/5… pic.x.com/flH0WAOoVY

Can't be customer-obsessed without being consistent. Your employee experience becomes your customer experience. To be great, they must be in harmony.

Buying a sports car and driving it slowly is one thing I am completely sure I will never understand.

Love it! Great jobs guys!