Great to have Anna Whitelock from Financial Ombudsman Service with us in the FSB Pavilion at @balmoralshow today - call down to see us to find out more #BizAtBalmoral #SmallBusiness #BigImpact #FairPayFairPlay FSB Northern Ireland

Given the current situation around the coronavirus outbreak, our staff are currently unable to take phone calls. We're setting up alternative arrangements and hope to have a limited phone service available soon. 1/2

We intend to respond to queries on social media, but it may take us longer than usual to get back to you. If you'd like to make a complaint, please visit our website to submit a complaint online: TheOmbs.uk/bzei50yNBM2. 2/2

In light of the government’s recent guidance, we’re having to adapt the way we work. If you are a small or micro-enterprise and need to contact us about a complaint, we’re here to help. You can call from 10am-4pm or see our website for more details: sme.financial-ombudsman.org.uk/contact-us

If you are a small or micro-enterprise and need to contact us about a complaint, we're here to help. You can call us from 9.30am to 5pm or see our website for more information: sme.financial-ombudsman.org.uk/contact-us

How has Covid-19 affected the complaints we see from small businesses? Our principal ombudsman and quality director, Richard Thompson, shares our latest insight and explains how we can help SMEs: TheOmbs.uk/QlHm50BFBfo #Ombudsman #Blog #Smallbusiness #SMEOmbudsman

We help small businesses resolve financial services complaints. To find out more about us visit our website, where we explain our role, our powers and how we can help: TheOmbs.uk/Ory750BEeBY #SMEOmbudsman #SmallBusiness

When we designed our service for small businesses, they told us they’d value an accessible and straightforward service. That's as important now as ever. Find out how we can help small businesses with complaints: TheOmbs.uk/h8nN50BJwLs #SMEombudsman #SmallBusiness #Covid19

We help individual consumers and small businesses with complaints about financial services. TheOmbs.uk/Lwg350BOtkL [Video shows a search bar with a question being typed in and a selection of auto-generated questions appear.] #SMEombudsman #SmallBusiness

Did you know, about 99% of UK small businesses are eligible to use our service, and we can consider complaints about most kinds of financial products and services provided in or from the UK. Find out more on our website: TheOmbs.uk/JIW650BxQGX #SMEOmbudsman #SmallBusiness

In our latest blog, chief ombudsman & chief executive, Caroline Wayman, explains why our experience resolving millions of financial disputes, means we’re well-placed to help small businesses with complaints about financial products and services: TheOmbs.uk/EuqU50C57Ql

Today we’ve published our latest quarterly data, showing the number of new complaints we've received and the complaints we've resolved between July and September 2020. Read the data and our analysis of trends, on our website: TheOmbs.uk/gyqv50Ccz6l #Ombudsman #Data #Insight

We recently spoke to the ICAEW about how our service can help small businesses with a complaint about a financial product or service. Read the article below. You can also visit our website to find out about our service: TheOmbs.uk/fJ8d50D6pqj #SMEombudsman #SmallBusinesses

Over the Easter bank holiday weekend, our phones will close at 5pm on Thursday 1 April and will reopen at 8am on Tuesday 6 April. For full details of our opening hours and ways to get in touch, see our website: orlo.uk/PPrPH

The Financial Ombudsman Service has today announced Nausicaa Delfas as its interim Chief executive and chief ombudsman. Nausicaa succeeds Caroline Wayman, who has stepped down after seven years as Chief executive and chief ombudsman: orlo.uk/buHgS

Today we've published our annual complaints data for the 2020/21 financial year. We received 454,259 enquiries, and took on over 278,033 new complaints. The full complaints data and insight is on our website: orlo.uk/sxm6E #Ombudsman #AnnualData202021

We're aware that some companies have received emails about fraudulent activity which claim to be from Companies House. If you've had an email like this, please delete it. Do not click on any links in the email or open any attachments.

If you’re a small business in the UK and unhappy about how your business interruption insurance claim has been handled, we may be able to help. Find out more about how to make a complaint: orlo.uk/2ZT3S

In our latest blog, Caroline Nugent, Director of Human Resources, shares some of the ways we’re living our values of fairness and sustainability, including how we’ve been partnering with organisations to support the vital work they do. orlo.uk/x2A9s

The Financial Ombudsman Service for Small Businesses is a free and easy to use service that has the power to settle complaints between small businesses and financial services providers. Find out more about us on our website: sme.financial-ombudsman.org.uk/complain?utm_s…